Retail Operations Manager

Summary Retail Operations Manager (ROM) We are seeking a dynamic ROM to lead and develop an assigned Retail Selling and Merchandising organization, oversee specific segments of clients and retailers within an assigned geography, represent the Company and its Clients & Customers, and manage retail store coverage and objectives. What we offer Full-Time Benefits (Medical, Dental, Vision, Life) 401(k) with company match Training and Career Development Generous Paid Time-Off Responsibilities Maintain excellent high-performing teams and proactively ensure client Key Performance Indicators are executed consistently by addressing retail issues on an ongoing basis. Oversee effective and efficient retail routing and approve all related routing decisions for an assigned region. Develop people through training and direct organizational and team development initiatives using performance management tools, including performance reviews, in-store assessments, individual associate development plans and succession planning documentation. Source and identify external talent and integrate new associates into the organization as part of a long-term talent expansion strategy. Manage, assist and/or develop expense and/or revenue/operating income budget for area of responsibility based on responsible channel of trade and client(s) responsibility. Grow base business and add new business. Driving and travel are essential duties and function of this job. Qualifications High School Diploma or GED or equivalent experience is required; Bachelor's Degree in Marketing or Business Management or equivalent experience is preferred. 5+ years of retail experience with associate management. 1-3 years of successfully managing Retail Merchandisers, P&L, budgeting and forecasting, and managing client expectations either personally or through a team. Customer and client management. Excellent written communication and verbal communication skills. Ability to direct, lead, coach, and develop people. Minimum Qualifications Education Level: High School Diploma or GED or equivalent experience (Required). Bachelor's Degree (Preferred). Field of Study/Area of Experience: Marketing or Business Management. 5+ years of retail experience with associate management. Skills, Knowledge and Abilities Customer and client management. Microsoft Office Suite proficiency. Analytical skills. Excellent written communication and verbal communication skills. Excellent customer service orientation. Strong prioritization skills. Skill in supervising to include delegating responsibility, training and evaluating performance. Ability to work effectively with management. Ability to visualize and plan objectives and goals strategically. Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines. Well-organized, detail-oriented, and able to handle a fast-paced work environment. Basic computer skills including familiarity with Word, Excel, and Internet usage. Ability to ensure a high level of service and quality is maintained. Travel and/or Driving Requirements Travel and driving are essential duties. Travel up to 80%. Important Information The above statements describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. #J-18808-Ljbffr Advantage-Solutions