Early Learning Support Specialist

Job Description

Job Description

POSITION SUMMARY:

Provides advanced confidential administrative support for Supervisor(s), Manager(s), Director(s) and/or applicable department(s) or direct service program(s). Has access to protected healthcare information (PHI) or confidential identifiable information (CII), both paper and electronic, as necessary, to perform related job duties and responsibilities.

**This is a temporary position from October 2026 - December 2026**

ESSENTIAL FUNCTIONS:

• This role is the first point of contact as families enter the center and should create a welcoming environment and provide service excellence in checking families in and out of the facility
• Interfaces with internal/external contacts requiring considerable discretion and initiative
• Provides advanced word/data processing and spreadsheet support, including graphics and presentation software
• Provides general administrative support, which may include, but not limited to:
  
  • Enrollment screening and waitinglist tracking
  • Responding to routine correspondence and screening telephone calls
  • Coordinating schedules and travel arrangements
  • Maintaining confidential files and records
  • Supporting committee(s)
  • May assist with coordination of volunteers, including recruiting volunteers, and assigning duties
• Provides leadership in a variety of areas and may lead employees and volunteers, as requested
• May coordinate and/or research background material and collect data for reports, grant proposals, speeches and correspondence
• May carry out assignments relating to meetings, committee activities and/or funding
• May be responsible for compliance with licensing and regulatory requirements
• May provide information and referral support, maintain resource lists, and minimal case management for program participants
• May coordinate schedulesand/or facilitate workshops, classes, special event,and other activities for an Akin direct service program
• Provides leadership and direction with other activities/duties, as requested
• Inputting & tracking data using various software programs
• Assists with finance and billing
• Purchase and track supplies
• Performs other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Demonstrated leadership skills reflected in progressive administrative service responsibilities
• Advanced knowledge of office procedures and efficiency with computer software MS Office, including the ability to write clear and grammatically correct letters, memos and reports
• Demonstrated ability to work independently, organize and prioritize individual and departmental responsibilities
• Ability to work effectively under pressure, demonstrates initiative and resourcefulness, exercise good judgment and discretion
• Knowledge of, and experience with, human service organizations
• Familiarity with or interest in the principles of accessibility, inclusion, and belonging; and experience working successfully with colleagues, clients, or communities from a variety of backgrounds.
• Demonstrated openness to learning and contributing to an inclusive workplace environment.

WORKING ENVIRONMENT:

• Moderate noise (i.e. business office and classroom settings with computers, printers, phones)
• Typical office and classroom lighting and temperatures
• Moderate interruptions
• Ability to work in a confined area
• Ability to sit at a computer for an extended period
• Limited travel to other site locations within the state
• Ability to work rotating schedule for duration of center operating hours

PHYSICAL DEMANDS:

• While performing the essential duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard; occasionally to reach, stoop and kneel
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Regular, predictable attendance is required.

MINIMUM QUALIFICATIONS:

• Three to five years of related work experience preferred Or, any equivalent combination of education, experience and training that provides the required knowledge, skills, and abilities to be able to perform the duties and responsibilities.
• Proof of physical exam within past 12 months (updated every three years)
• One-step Mantoux TB skin test prior to start of employment, unless has written proof of a negative test within past 12 months. For those who have previously tested positive, documented proof of treatment from a doctor or a negative chest x-ray must be provided
• Proof of MMR vaccine or positive MMR titer
• Completion of Akin and DCYF criminal history background check, including registry with MERIT to include fingerprinting.
  
• A valid driver's license and a favorable driving record, with no more than three violations within the past three years

REQUIRED WITHIN 30 DAYS OF HIRE 

• CPR and Pediatric First Aid certification 
• HIV/AIDS and Bloodborne pathogen training 
• Food Handler’s Permit 
• Other assigned trainings

PREFERRED QUALIFICATIONS:

• Business or related course work
• Language skills: Spanish, Amharic, Arabic, Dari, Somali

SALARY RANGE AND BENEFITS:

**This is a temporary position from October 2026 - December 2026**

We provide a comprehensive benefits package, including competitive pay, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position.

The target starting pay for this position is $23.69 - $27.84 per hour, typically within the first half of these ranges. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant’s pay history into account.

The range above allows our employees room for growth during their tenure in the position.