Patient Coordinator

Patient Care CoordinatorTravel Required: Up to 10%Clearance Required: Ability to Obtain Public TrustWhat You Will Do: We are currently searching for Patient Care Coordinators to support NIH clinical and research programs by coordinating patient-facing and administrative activities that contribute to high-quality care and research operations. The Patient Care Coordinator plays an essential role in ensuring a smooth patient experience while supporting NIH program objectives. These full time, on-site positions are based on the NIH campus in Bethesda, MD or Baltimore, MD.Coordinate patient-related activities to support efficient and high-quality care deliveryServe as a liaison between patients, clinical staff, and administrative teamsAssist with scheduling, referrals, follow-ups, and care coordination activitiesSupport patient intake processes, documentation, and record maintenanceHelp ensure patients receive timely information and support throughout their care journeyTrack patient interactions and care coordination activities using established systemsAdherent to privacy, confidentiality, and compliance requirementsWhat You Will Need:Associate degreeA minimum of ONE (1) year of experience in patient coordination, healthcare administration, and/or clinical support rolesStrong interpersonal and communication skills with a patient-centered approachAbility to manage sensitive information with discretion and professionalismStrong organizational skills and attention to detailFamiliarity with healthcare workflows, referrals, or care management processesKnowledge of healthcare compliance standards (e.g., HIPAA)Proficiency with electronic health records (EHRs) or similar data systemsAbility to work collaboratively with clinical and administrative teamsMust be able to obtain and maintain a Federal or DoD Public Trust. Candidates must receive approved adjudication of their Public Trust prior to onboarding with Guidehouse. Candidates with an active Public Trust or existing suitability are preferred.What Would Be Nice To Have:Bachelor's degree preferredExperience supporting diverse or complex patient populationsBilingual or multilingual communication skillsThe annual salary range for this position is $56,000.00-$94,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysParental Leave401(k) Retirement PlanGroup Term Life and Travel AssistanceVoluntary Life and AD&D InsuranceHealth Savings Account, Health Care & Dependent Care Flexible Spending AccountsTransit and Parking Commuter BenefitsShort-Term & Long-Term DisabilityTuition Reimbursement, Personal Development, Certifications & Learning OpportunitiesEmployee Referral ProgramCorporate Sponsored Events & Community OutreachCare.com annual membershipEmployee Assistance ProgramSupplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)Position may be eligible for a discretionary variable incentive bonus