Sales Operations Coordinator

Kudelski Group is a global leader in digital security and innovation. From protecting Hollywood blockbusters to securing smart cities, connected cars, and industrial systems, we’re at the forefront of the Internet of Things revolution. Our patented technologies and cutting-edge solutions are trusted by Fortune 400 companies, governments, and startups alike. Kudelski IoT is the Group’s fast-growing division focused on securing the lifecycle of connected devices from design to decommissioning. We build and deliver solutions that protect data, ensure device integrity, and enable scalable, secure deployments across industries. Position Summary As a Sales Administrator, you’ll be the operational backbone of our IoT sales and execution team. You’ll help streamline contracts, pricing, billing, and customer support, ensuring our groundbreaking solutions reach clients smoothly and efficiently. You’ll collaborate with legal, finance, IT, and operations to keep Kudelski IoT running like a well-oiled machine. Responsibilities Maintain accurate customer records and contract data in CRM and ERP systems Support contract setup, renewals, and terminations Ensure seamless order execution and billing across multiple platforms Coordinate outbound shipments for US and Canadian customers Track revenue recognition and commission processes Collaborate with cross-functional teams to align sales operations Suggest and implement process improvements to boost efficiency Assist with reporting, procurement, and project coordination Your Qualifications & Skills 3+ years of experience in sales administration Experience with contract management and customer relations Understanding of excel and SharePoint and familiarity with ERP, CRM, and Ticketing systems (Microsoft Dynamics 365 preferred) Experience in international sales administration (preferred) Thrives in a start-up environment Strong analytical and communication skills and attention to detail A collaborative spirit and a proactive mindset Comprehensive Medical Plans, HSA, Dental, Vision, Mental Health Services, 401k, Life & Disability, Voluntary Coverages, Education Assistance, and Wellness Programs Flexible Working with Onsite, Hybrid, and Remote options (position specific) Holidays: paid company holidays, personal days, and volunteer day Parental Leave Programs US HQ located in Paradise Valley, with scenic views of Camelback Mountain, personal office spaces with large windows, gym facilities w/ showers, THE UNDERGROUND PHX – phoenix premier cycling studio, covered garage parking, a Michelin Star Chef onsite providing breakfast, and 4-course meal lunches daily for a discounted rate. Fresh ingredients imported from Switzerland! Thriving Culture with ERG groups, language lunches, employee run clubs, mentorship programs, and more for both on-site and remote employees! Compensation At Kudelski IoT, we believe in providing fair and competitive compensation that reflects both market benchmarks and internal equity, considering individual experience and expectations. For this role, the compensation range is $60,000 - $65,000 (hourly non-exempt). We understand that compensation is just one aspect of your decision-making process and are open to having a discussion to ensure our offer aligns with your expectations and experience. Our goal is to ensure that compensation does not deter interest, and we’re committed to finding the right fit for both you and our organization. Kudelski Group is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law. EEO M / F / D / V #J-18808-Ljbffr Kudelski Group