Warehouse Operations Manager

Company Description Crossgate Logistics is a 500,000-square-foot holistic distribution provider located at the gateway to the Eastern Seaboard in Port Wentworth, GA. The company supports diverse supply chain operations by integrating its services, expertise, facilities, and infrastructure into clients’ warehousing and order-processing needs. Crossgate Logistics focuses on optimizing and enhancing business performance to reduce costs and improve delivery outcomes. By strengthening reliability and consumer confidence, the company helps its clients become leaders in their markets. Team members join a logistics environment that values efficiency, collaboration, and customer success.

Summary/Objective

Responsible for maximizing the weekly, monthly and annual performance of a fast-paced distribution facility by providing dynamic leadership. Manages various aspects of the daily operations of distribution center and warehouse which may include, but are not limited to, shipping and receiving, purchasing, costing, budget control, inventory control, and preparation of bid requests for services such as temporary labor, key suppliers, etc.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maximize the performance of the site inventory management system to ensure: care, custody, and control of customer inventory; productivity of space utilization (efficient product placement, etc.); accuracy to the floor and customer book; and proper utilization of information technology.
• Provide products to customers in an efficient/ timely manner; arrange for packaging, transportation, and delivery of goods.
• Monitor all processes and services related to movement of goods through customs; assure timely drayage service from port of entry to distribution center
• Conduct periodic or special inventory audits and reconcile physical counts with WMS and financial systems
• Participate in the development of operating goals and objectives for all warehousing and distribution operations; recommend and implement methods and procedures to enhance operational efficiencies and performance
• Assist in the annual budget planning process and regularly monitor expenditures
• Implement team member performance reviews, individual development plans, and secession plans.
• Responsible that the facility operates to the routines outlined in the warehouse’s standard operating procedures.
• Ensure team members and supervisory staff have the proper access to the necessary tools to perform their assigned duties and that the tools are routinely accounted for and adequately maintained.
• Lead and provide direction to site workload planning and volume forecasting (i.e., staffing, equipment, space).
•  Maintains safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal, federal, state, and local regulations.

Competencies

• Teamwork
• Delegation
• Attention to Detail
• Safety and Security
• Organizational Skills/Change Management
• Personnel Management/Accountability
• Training/Development
• Problem Solving/Lean Processes
• Meeting Company Expectations for KPIs/Metrics

Required Education and Experience

Bachelor’s Degree in Business, Supply Chain Management or Logistics or relevant experience

Strong mathematical skills and PC proficiency with knowledge of MS Excel, Word and Power Point

7-10 years’ experience in the Management of Warehouse Operations. Familiarity with CTPAT a plus!

Knowledgeable with a variety of cloud-based WMS systems (ex. Blue Yonder/Red Prairie/NetSuite)

Must be a strategic thinker with confidence and speed in execution

Establish priorities and effectively complete multiple tasks

Demonstrated ability to organize and work independently 

Develop effective relationships and provide leadership

Excellent analytical and negotiation skills are required

Able to maintain a regular work schedule

Must be able to maintain confidentiality in all aspects of staff and company information

Must maintain a valid Georgia driver's licenses and meet our insurance carrier’s minimum standards

Must speak, read and understand English fluently

Work Environment

This job operates in a professional, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This job also operates in a warehouse environment and may exposed to physical risks, such as operating dangerous equipment, and being exposed to seasonal inclement weather conditions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Individual may need to sit, stand, and bend as needed. This position may require walking primarily on a level surface for periods of time as well as reaching above shoulder heights or below the waist or lifting as required throughout the workday. Proper lifting techniques are required. This position may occasionally handle average weight objects of up to 40 pounds.

Position Type and Expected Hours of Work

This is an exempt position. Exempt employees are expected to work as much of each workday as is necessary to complete their job responsibilities. No overtime or additional compensation is provided to exempt employees. Position is eligible for annual company performance bonus. Must be able to maintain our regular schedule of Monday through Friday from 7:00 a.m. to 4:00 p.m. However, additional hours may be required to meet company deadlines.

Conditions of Employment . 

• This position is employment “at will” pursuant to Georgia Labor code.
• Must be authorized to work in the United States; we will not provide sponsorship for employment visa

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Benefits

• Medical, Dental, Vision, Life Insurance
• 401K with company match
• Paid time off