Senior Operations Associate

Supporting day-to-day deposit, Real Time Payments, and EFT activity, the full-time Senior Operations Associate will manage transaction processing, coordinate daily work, and lead process improvement initiatives in a remote environment. Key responsibilities Manage daily processing for deposits, RTP, ACH, and wires, including exception handling and general ledger reconciliation Coordinate and schedule daily work for EFT, ACH, and wire processing, acting as a point of contact in the absence of the Operations Manager Support projects related to system updates and process changes, identifying automation opportunities and collaborating with stakeholders on implementation Required qualifications At least four years of transactional processing experience in a bank or credit union, with two years in a similar Operations role Experience with deposit and payment systems, including ACH, wires, and RTP Proficiency in Excel, including lookups and pivot tables, and familiarity with data querying tools like SQL or BI tools Strong knowledge of regulations governing transactional processing in financial institutions College degree preferred