Senior Deal Desk Analyst

Requirements 4+ years of experience in Deal Desk, Sales Operations, or commercial deal management within a SaaS environment

• Strong communication skills with ability to partner and influence cross-functional stakeholders
• Analytical and data-driven, with strong problem-solving capabilities
• Experience with Salesforce; familiarity with Salesforce CPQ preferred
• Ability to manage multiple priorities and complex deal cycles in a fast-paced environment
• Self-starter with strong ownership mindset and ability to execute independently
• Experience using AI tools to enhance productivity, innovation, or problem-solving

• The Analyst will work with various business stakeholders across Sales, Legal, Finance, and Product to provide critical insight into Catchpoint’s customer base while supporting day-to-day operations
• The Analyst will be heavily involved in scaling the business, while managing activities that support customer growth and retention
• This position reports to the Deal Desk Manager, and is an onsite position in Austin, Texas
• You'll manage end-to-end deal lifecycle for renewals and new business, including pipeline oversight, deal structuring, pricing approvals, and contract execution
• Partner with Sales as a trusted advisor on deal strategy, renewals, and new business opportunities
• Execute renewal and expansion deal strategies to drive revenue growth through pricing optimization and multi-year contract structuring
• Support CPQ quoting and contract creation, ensuring accuracy and compliance with company policies
• Facilitate cross-functional collaboration with Finance, Legal, and Operations to streamline deal approvals and execution
• Ensure timely and accurate contract execution, including Docusign processing and adherence to internal policies
• Coordinate customer provisioning and onboarding for new and renewing customers
• Proactively identify deal risks and bottlenecks, and partner cross-functionally to resolve and accelerate deal closure
• Support ad hoc initiatives and operational projects to improve efficiency and support business growth