Director, Lease Administration

Lease Administration Director We are seeking a Lease Administration Director to join our Lease Administration team. The platform supports a diverse set of client needs from basis management of lease abstractions and critical dates to full financial management of landlord invoices and reconciliation audits. The role provides comprehensive knowledge and access to data across the portfolio, enabling clients to make strategic real estate decisions that support and enhance their core business. Responsibilities As a Lease Administration Director, you will have exposure to the full scope of our Lease Administration platform. You will bring a strong knowledge and familiarity of Corporate Real Estate to our clients and other team members and will be responsible for effectively managing and developing diverse and dynamic Lease Administration teams. You will maintain and develop relationships with our clients and serve as a point of client escalation. As an expert in Lease Administration and Client Relationship Management, you will participate in client presentations and ensure we expertly support clients and grow our core business. To be successful, you will need a strong knowledge of Lease Administration and Corporate Real Estate, lead and develop dynamic teams, have strong relationship management experience, and exhibit a customer‑first mindset with a proven ability to exceed client and stakeholder expectations. As a Lease Administration Manager, you will be responsible for managing multiple teams providing a full scope of Lease Administration services for clients, including: Serving as Executive Relationship Manager and point of client escalations Communicating with the JLL Account Manager(s) on important issues and ongoing performance Assuming primary responsibility for client satisfaction of the lease administration team Providing assistance to the national lease administration group when requested Overseeing the performance, career development, and deliverables for as many as eight client teams through the supervision of multiple team managers and/or supervisors Assuming responsibility for timeliness and accuracy of client reporting Ensuring account teams are complying with internal controls and compliance steps, mediating errors immediately and putting performance plans in place as necessary Documenting and sharing best practices and participating in efforts to document and strengthen internal controls and improve data quality Participating in prospective client presentations Supporting, providing exposure, and leading other special projects as assigned by manager Qualifications The ideal candidate will have a bachelor’s degree with at least ten years of work experience in Lease Administration, advanced knowledge of real‑estate accounting practices or property management (at least five years of which is Lease Administration or closely related). Five years of experience in a supervisory role, operating at a strategic level with both internal and external teams. Strong financial and analytical skills. Strong leadership skills. Ability to spot issues proactively and address them or start the solutioning process. Ability to coach and mentor junior talent and effectively manage poor performers. Ability to understand and interpret data, and use technology to be more efficient. Desire to learn and grow. Willingness for light travel. You will be dynamic, technologically savvy, and capable of using software to support planning solutions and communicate ideas clearly with planning teams and lines of business. Advanced Microsoft Excel skills for slicing, dicing, and filtering large data sets are essential. Proficiency in the Microsoft Office suite (Word, Excel, Outlook) and the ability to consolidate data and master company‑specific account and database programs are highly valued. You will be able to interpret complex commercial lease language, maintain high attention to detail, process work quickly and accurately under pressure, adapt to changing priorities, and maintain organization at all times. Strong, proactive and effective communication skills—both written and spoken—are crucial. You will work independently, multi‑task under pressure, meet deadlines, and remain agile to adapt to team needs. Interpersonal skills, the ability to interact with executive‑level clients, and building long‑term growth‑oriented relationships will drive success. You will embrace change and drive yourself, the team, and the firm forward, working as part of a diverse, collaborative, and professional team. Behavioural Competencies Think Big – Thinks strategically, simplifies the complex, solves complex problems, sees the big picture. Drive Change – Thrives on change, learning agility, intellectually curious, appetite for risk, digital drive. Helps Others – Builds relationships, actively collaborates, helps others succeed. Get it Done – Acts decisively, drives results, takes ownership, is accountable and resilient. Business First – Focuses on customers and clients, business/financial acumen, JLL first. Inspire – Inspires others, creates vision and strategy, energizes others. Benefits 401(k) plan with matching company contributions. Comprehensive medical, dental, and vision care. Paid parental leave at 100% of salary. Paid time off and company holidays. Early access to earned wages through Daily Pay. Location On‑site – Dallas, TX, Pittsburgh, PA Visa Sponsorship This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Equal Employment Opportunity Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy. Accommodation Request To request an accommodation because of a disability for any part of the employment process—including the online application and/or overall selection process—please email View email address on click.appcast.io. This email is only to request an accommodation. Direct any other general recruiting inquiries to the Contact Us page. #J-18808-Ljbffr JLL