Patient Accounts Coordinator

Patient Accounts Coordinator

The Support Coordinator plays a key role in supporting both patient care and clinic operations. This position is responsible for coordinating clinic schedules, managing patient appointments and follow-up care, answering patient phone calls, verifying insurance benefits, preparing patient charts, and processing charge tickets for clinic visits.

Additional responsibilities include:

• Coordinating surgeries and diagnostic testing
• Preparing and distributing pre-operative packets and instructions
• Generating surgery charge tickets
• Compiling letters of medical necessity

The Support Coordinator will also provide general administrative and clerical support to the clinic. This role works closely with physicians, patients, and multidisciplinary care teams to ensure a seamless patient experience throughout all phases of care. Responsibilities may include serving as a liaison between the clinic and referring physicians, coordinating post-surgical follow-up appointments, and maintaining an organized and efficient scheduling workflow. The ideal candidate is highly organized, patient-focused, and able to work collaboratively with physicians and healthcare team members in a fast-paced clinical environment.

Must-Have Qualifications:

• Bilingual in Spanish (Required)
• Insurance verification and benefits experience
• Patient appointment scheduling experience
• Healthcare front desk experience (check-in, check-out, and handling phone calls)
• Strong customer service skills
• Professional appearance and demeanor
• Strong organizational and multitasking abilities