B2B/Commercial Sales Representative
Ace Hardware
B2B/Commercial Sales Representative
Groveland, Florida Retail
As a Commercial Account Specialist, you will introduce {{brand_name}}'s solutions, products, and services to business customers. You will spend time meeting first-time and current business customers and learning their needs. You will generate new internal leads and build relationships, connecting in the store or through personal visits and in-store workshops and events. Also, your role is to inform and offer customers the complete suite of sales support options by engaging customers to think about the possibilities of {{brand_name}} in their businesses. The duties of the Commercial Account Specialist position are to be performed while demonstrating and encouraging {{brand_name}}'s business solutions.
At {{brand_name}}, we're independently owned and operated so helping our community is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!
Ace goes beyond hardware: build a future, a purpose, and a community with us.
Essential Duties and Responsibilities:
- Pick, pull and pack business customer orders and/or delivery items
- Generate customer invoices
- Market program to internal and external business customers
- Generate sales leads from potential new customers
- Create and maintain customer relationships
- Learn customer base by interviewing customers, understanding current customer solution needs, and making purchase recommendations
- Perform product research for unique and special orders
- Generate customer quotes and process customer orders
- Establish sourcing or products of vendors
- Monitor competition's pricing, product assortment, services, fees and marketing efforts to ensure store's commercial sales program is competitive
- Track and review purchase habits that enable new sales opportunities or identification of new business customers
- Empower, involve and provide support to entire store personnel in the commercial sales process
Requirements:
Education/Training:
- High School degree, some college preferred. Possess product knowledge of hardware/commercial/consumable products along with a willingness to learn
Experience:
- Sales experience with retail and/or business customers
Skills/Knowledge:
- Comfortable interacting with existing customers and qualified leads by phone and in person.
- Excellent communication skills, exceptional organizational ability, high attention to detail and ability to multi-task
- Strong time management skills
- Ability and willingness to work flexible hours dependent on business customer needs
- Knowledge of retail computer systems, MS Word and Excel a plus
- Bilingual (Spanish) verbal and written communication skills a plus
Valid State Driver's License with a clean driving record in accordance with company's insurance carrier's standards.
Physical Demands:
- Ability to stand and walk for extended periods of time
- Must be able to bed and stoop, grasp products, and climb ladders
- Must be able to bend and lift loads, up to 50 lbs. unassisted and able to push and pull carts with products
Pay, Benefits, and Perks:
- Paid time off
- Health Insurance or discount card for medical, dental, vision, and prescriptions
- Short term disability
- Life insurance
- Retirement plan with company match
- Holiday pay
- Employee discounts on product
- Perkspot discounts on services and products
- Uniform shirts provided
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