Customer Support Specialist
Full-time
ACADENTAL INC
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Provide accurate information about our products, services, and policies.
Assist with order processing, returns, exchanges and shipping.
Resolve customer complaints or issues in a timely and satisfactory manner.
Maintain customer records and update databases as needed.
Willingness to perform and/or learn both Accounts Receivable and Accounts Payable functions.
Collaborate with other team members and departments to ensure customer satisfaction. Qualifications: Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Strong organizational and analytical skills
Ability to multitask and work in a fast-paced environment.
Patience, empathy, and a customer-centric attitude
Previous customer service experience preferred, but not required.
Knowledge of accounting principles is a plus.
Intermediate level MS Excel required.
Microsoft Office: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Job Type: Full-time
Schedule: 8 hour shift EDUCATION Bachelor's degree. We are a manufacturer and distributor of quality education products to universities. We believe in our people who are capable to learn and improve, believe in the power of teamwork, and a lean system to make us the best at what we do. We have 401k matching, bonus structure, paid holidays, and more. We offer competitive compensation, a positive and inclusive work environment, and opportunities for career growth. If you are passionate about providing exceptional customer service and enjoy working in a team-oriented setting, please apply with your resume and cover letter today. Join our team and make a difference in our customers' experience! Apply now to become our next Customer Support Specialist. We look forward to hearing from you.
Vacancy posted 14 hours ago
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