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Auto Rental Agent

Sarat Ford Lincoln

Job Description

Job Description

Car Rental Agent

We are seeking a reliable, friendly, and customer-focused Car Rental Agent to join our rental department at our dealership. The ideal candidate enjoys working with people, is comfortable using computers, and can manage multiple tasks in a busy environment.

Responsibilities
  • Answer incoming phone calls and assist customers with rental inquiries

  • Make and manage vehicle rental reservations

  • Greet customers and provide friendly, professional service

  • Complete rental agreements and other required paperwork

  • Review rental contracts and explain rental terms and policies to customers

  • Assist customers with vehicle pick-up and return

  • Maintain accurate rental records and customer information

  • Coordinate vehicle availability and rental schedules

  • Handle multiple customers and tasks efficiently while maintaining excellent customer service

Qualifications
  • Reliable, dependable, and punctual

  • Excellent customer service and communication skills

  • Comfortable working with computers and learning rental software

  • Strong attention to detail and organizational skills

  • Ability to multitask and work in a fast-paced environment

  • Professional and friendly demeanor

  • Previous car rental, automotive, dealership, or customer service experience is preferred, but we are willing to train the right candidate

Vacancy posted 11 days ago
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