Senior IT Service Desk Technician (Tier 2) - Identity & M365
OneOncology
OneOncology is seeking a Service Desk Technician IV to serve as a senior Tier 2 resource in Nashville, TN, with remote options considered. The role focuses on resolving complex incidents, mentoring junior staff, and owning multiple advanced technical areas end-to-end. You will drive incident and problem management, and contribute to process improvements. Ideal candidates bring deep troubleshooting skills across AD, M365, identity, networking, and related platforms, plus strong communication with #J-18808-Ljbffr OneOncology
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