Program Manager
6AM City, LLC
Job Description 3223408 12 Month Contract US Citizens or GC Holders Top Three Skills Experience as a Program Manager leading a global call center apps roll out Experience working with call center applications technology (preferably Genesys and LivePerson messaging) Ability to influence Job Description:Routes to Support Program Manager Program Types: Rollout new call centers, Drive End-to-End Readiness for Messaging (Automated and Agent-Driven), Drive End-to-End Readiness for CTI Functionality (Micro-Apps, CTI setups) Technical Awareness: Genesys CTI, LivePerson Messaging Stakeholder Experience: Customer Experience (Support) Must Haves Program Management Experience Stakeholder Management Experience (Communications Capabilities) Customer Experience experience (Call Center IT Projects) Nice to Have Technical awareness above Sales Call Center experience #J-18808-Ljbffr 6AM City, LLC
Vacancy posted 4 days ago
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