Licensed Practical Nurse/Licensed Vocational Nurse (LPN/LVN) - Telehealth

Licensed Practical Nurse/Licensed Vocational Nurse (LPN/LVN) - Telehealth

The general duty of the LPN is to provide telehealth services as well as manage administrative and clinical interactions from the patient and provider location.

Essential functions include:

• Supports primary telehealth clinical technician in performing telehealth imaging and other telehealth programming.
• Supports primary telehealth clinical technician in telehealth visits, including all specialty and primary care telehealth encounters.
• Exercises judgment to perceive patient needs and evaluates clinical records.
• Documents clinical information in electronic medical records daily.
• Coordinates with primary telehealth clinical technician to open telehealth patient room and readies equipment.
• Coordinates information between facilities to expedite patient telehealth modality.
• Assists primary telehealth clinical technician in scheduling, confirming, and coordinating telehealth services.
• Stays in room and facilitates the interaction, if this is part of the protocol.
• Documents patient reminders, clinical reminders, clinical interaction, and closes encounters.
• Makes follow up visits.
• Performs a range of direct care duties.
• Provides general clerical/administrative support coordination work for the facility.
• Other duties as assigned.

Required experience and skills include:

• Knowledge of basic methods and procedures and complex methods for coordinating and scheduling clinical care via telehealth.
• Thorough knowledge of the variations in anatomy.
• Knowledge of telehealth technologies appropriate for each type of visit and how to troubleshoot technical issues.
• Minimum of two (2) years of current clinical experience working in a similar environment.
• Ability to follow orders and works under close supervision, while demonstrating initiative and independence.
• Ability to provide educational material to patients and/or families regarding proper health care activities.
• Knowledge of the concepts of customer service technique related to population.
• Effective verbal and written communication skills along with proper telephone etiquette.
• Knowledge of computer functions and electronic medical records.
• Exceptional diplomatic communication skills and experience in handling difficult customer situations.
• Must be detailed oriented and have the ability to multi-task.

Required education includes:

• Retain current Cardiopulmonary Resuscitation (CPR)/ Basic Life Support (BLS)
• LPN/LVN from an accredited nursing school.
• Current and unrestricted nursing license in the state in which the LPN/LVN practices.

Working conditions/physical requirements include:

• Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.
• Work is normally performed in a typical interior/office work environment.
• Required to respond to any medical emergency within the clinic, where a fast walk or job may be necessary to provide assistance.

STGi offers a competitive benefits package which includes medical, dental, vision, 401k with company match and a generous PTO policy.

STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.