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Global Director of Care Operations

SupportFinity™

EarnIn is seeking a Director of Care Operations to lead our global human agent operations, including Mountain View benchmark teams and international BPO partners. This senior role drives retention, margin impact, and risk reduction across a 24x7 care ecosystem. The position requires 7+ years in B2C care leadership, strong cross‑functional collaboration, and expertise with CX tooling. It is an in‑office, Mountain View role with a comprehensive compensation package. #J-18808-Ljbffr SupportFinity™

Vacancy posted 2 days ago
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