Regional Director of Operations

Full-time

Leap Brands

Baltimore, MD

Regional Director of Operations

Location: Washington, DC or Los Angeles, CA

Travel: Approximately 50% between the DMV and Southern California

Compensation: Competitive base salary plus performance-based bonus

Position Overview

An established multi-unit restaurant organization is seeking a field-driven Regional Director of Operations to oversee approximately 20 locations across the DMV and Southern California.

This leader will manage through District Managers and be responsible for strengthening restaurant performance, developing leadership talent, improving operational consistency, and delivering a hospitality-forward guest experience across both markets.

Candidates may be based in the DMV or Los Angeles.

Key Responsibilities

Lead, coach, and hold District Managers accountable for operational and financial performance
Oversee sales, profitability, labor, food costs, budgets, and overall P&L performance
Build strong leadership teams and develop District Managers and General Managers
Establish consistent operating standards across multiple markets
Improve guest experience, hospitality, service execution, and restaurant-level accountability
Identify opportunities to increase dine-in, off-premise, and local market sales
Partner with senior leadership to execute company priorities and growth initiatives
Maintain a visible, hands-on presence across both the DMV and Southern California

Qualifications

Significant multi-unit restaurant operations experience
Direct experience leading District Managers
Experience overseeing approximately 15 to 20 or more restaurant locations
Meaningful operating experience within the DMV market
Southern California market experience strongly preferred
Full-service restaurant or hospitality-driven leadership experience
Current QSR leaders may be considered if they have a strong full-service foundation and can clearly demonstrate a hospitality-first approach
Strong P&L ownership with a history of improving sales and profitability
Proven ability to develop leaders, strengthen culture, and improve underperforming locations
Willingness and ability to travel regularly between the DMV and Southern California

This is an opportunity for an experienced restaurant operator to lead a significant multi-market portfolio and directly influence operational performance, leadership development, and future growth.

Apply

Vacancy posted 4 days ago

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