Quality Engineer

Your Job

We are seeking a Quality Engineer to support customer satisfaction and continuous improvement initiatives. In this role, you will serve as the voice of the customer, partnering with manufacturing and cross-functional teams to resolve quality concerns, drive corrective actions, and improve overall performance. Key responsibilities include leading root cause investigations, managing customer and internal corrective actions, and utilizing problem-solving tools such as 8D, 5-Why, and cause-and-effect analysis to prevent recurring issues and enhance the customer experience.

What You Will Do

• Lead the end-to-end corrective action process for customer, internal, and manufacturing quality concerns, including complaint investigation, containment, quality alerts, ownership assignment, verification of effectiveness, timely customer response, closure, and documentation using 8D or similar problem-solving tools.

• Facilitate MRB meetings and support disposition of non-conforming material, including investigation, coordination, and communication with impacted teams and customers.

• Support root cause analysis and continuous improvement using quality tools such as Pareto charts, flowcharts, fishbone diagrams, FMEA/PFMEA, and statistical analysis.

• Coordinate communication between engineering, manufacturing, quality, and customer-facing teams to ensure issues are clearly understood and actions are completed.

• Support inspection and process controls, including final inspection, FAI validation, GR&R studies, key process variable reporting, operator training, and quality data analysis.

• Maintain the NCR system and partner with supervisors to drive timely closure and effective corrective actions.

• Support internal, registrar, and customer audits by coordinating action completion, verifying effectiveness, and supporting ISO 9001 & IATF 16949 QMS requirements.

Who You Are (Basic Qualifications)

• Minimum 2 years technical experience in a manufacturing or quality-related field

• Knowledge of 8D problem-solving methodology

• Experience with analysis and quality tools such as Pareto charts, flowcharts, cause and effect diagrams, and root cause analysis

• Strong organizational and interpersonal skills with excellent oral and written communication

• Strong computer and problem-solving skills including Microsoft Word and Excel

• Ability to effectively interface with customers

What Will Put You Ahead

• Associate or bachelor's degree in an Engineering or technical discipline

• Product experience in medical devices, automotive, or electronics manufacturing

• Experience with Statistical Process Control (SPC) knowledge and quality data analysis skills

• Working knowledge of ISO 9001:2015 or IATF 16949 standards

• Knowledge of injection molding, plating, or assembly operations

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aqui, or tu).