Customer Service Representative

Omni Cable

Customer Service Representative (Sales Support) | OmniCable

Currently, we are looking for an outgoing and self-assured Customer Service Representative (Sales Support) to support the growth and development of OmniCable. The successful candidate will provide best-in-class customer service and promote positive customer relationships.

Customer Service Rep (Sales Support) Responsibilities:

Support Account Managers by assisting with customer needs, issues, and other related administrative duties
Establish and maintain positive work relationships with internal team and customers
Proactively engage under-penetrated account base, to promote OmniCable awareness and cultivate business
Support order completion with customers as needed
Receive and coordinate incoming call overflow
Enter and maintain customer information, questions, and issues in OPUS and SFDC
Provides friendly and efficient Customer Service throughout.

Our Opportunity:

OmniCable, LLC (OmniCable) is one of the largest redistributors of wire, cable, fiber, electrical and communications products. The company empowers distributors to be successful by providing a true partnership approach with a focus on product and order accuracy, supply chain management, and unique value-added services. With approximately $400 million dollars in inventory and 18 North American distribution locations, OmniCable is backed by more than 45 years of experience and operational excellence. For more information about OmniCable, please visit

OmniCable is a subsidiary of Dot Family Holdings. Our employees are all working towards the same goal, which is our Mission Statement: To empower shared success by being the best vendor to our customers, the best customer to our vendors, and the best employer to our employees through innovation and collaboration.

We believe in empowering your future!

Work Experience

Customer Service Rep (Sales Support) Job Requirements:

High School Diploma
Microsoft Office Proficiency
Exceptional organizational & time management skills
Strong communication & interpersonal skills

Bonus:

Bachelor's Degree, or equivalent experience
Salesforce.com proficiency (or another CRM system)
Experience with service industry or call center
Experience with industrial sales

Benefits

Besides earning a competitive wage, OmniCable offers these other great benefits:

Competitive Medical / Dental / Vision / Prescription Plans
No-cost Life / STD / LTD / AD&D
Health Savings & Dependent Care Accounts
401k Retirement Savings Plan with competitive employer match
Tuition Reimbursement
Scholarship Fund
Flexible Workplace

Apply

Vacancy posted 5 days ago

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