Sales Operations Analyst - Action, MA/San Diego, CA (Hybrid)

Job Summary This Sales Operations Analyst role at Insulet is a high-impact opportunity to sit at the center of strategy and execution, where your insights directly influence how a fast-growing, mission-driven healthcare company scales its sales performance. You won’t just be reporting numbers—you’ll be shaping the narrative behind them, partnering with sales leaders to translate complex data into clear, actionable strategies that drive territory optimization, uncover growth opportunities, and improve field execution. With exposure to tools like Salesforce and Tableau and the ability to build scalable dashboards and analytics, you’ll sharpen both your technical and business acumen while working cross-functionally in a collaborative, fast-paced environment. If you’re someone who thrives on turning data into decisions and wants your work to visibly impact commercial success in a company improving lives through innovative medical technology, this is the kind of role that accelerates both your career and your influence. As a Sales Operations Analyst, you play a pivotal role in driving commercial excellence of the field sales team by delivering actionable insights and performance reporting that support Insulet’s growth strategy. This position is responsible for the reporting of key performance indicators that inform data-driven decisions across a variety of field analytics focus areas. These focus areas include analyzing sales performance and trends, generating and delivering actionable reports, addressing analytical questions for the field, and optimizing territory performance. Through continuous improvement, strong analytical capabilities, and cross-functional collaboration, you’ll be a critical enabler of Insulet’s commercial success, identifying opportunities and recommending improvements that align with company goals. *Applicants must be located within commuting distance of our Acton, MA or San Diego, CA office locations to be considered. We’re looking for: A data-driven analyst with a experience in translating commercial objectives into meaningful KPIs and performance dashboards A collaborative team player with strong communication skills and the ability to partner cross-functionally with commercial stakeholders A curious and proactive thinker who can integrate insights between commercial strategy, performance trends, and opportunities A results-oriented professional who thrives in a dynamic, fast-paced environment and is comfortable handling multiple priorities Responsibilities Deliver Field-Focused Analytics Analyze sales performance and trends across assigned territories, districts, and regions to identify growth opportunities and gaps Conduct ad-hoc analysis and answer data-related questions from the field, collaborating with operations and analytics teams as needed Maintain dashboards and reporting that provide timely, actionable insights to field teams Analyze and Report Commercial KPIs Serve as a business partner to commercial stakeholders to report and analyze KPIs that reflect strategic objectives and field execution Track, visualize, and communicate KPI performance through dashboards and presentations, using compelling, data-driven storytelling Ensure consistent alignment of metrics with commercial priorities and company strategy Drive Strategic Insights and Recommendations Interpret field and customer data to identify high-impact opportunities and inefficiencies across geographies and segments Generate insights that support strategic decisions related to targeting, provider trends Translate insights into clear, actionable recommendations for sales leadership Support Continuous Improvement Promote data-driven decision-making through automation and self-service analytics tools Contribute to building scalable processes and tools (e.g., Salesforce, Tableau) that empower field teams to access insights independently Champion data quality, consistency, and efficiency in analytics reporting Education and Experience Minimum Requirements: Bachelor’s degree in finance, accounting, marketing, economics, IT, AND related 2+ years of experience working in commercial analytics Experience driving commercial/sales process improvement Experience working with Salesforce.com and analytical tools, with advanced Excel skills Preferred experience with Tableau, Salesforce dashboards (Classic and/or Lightning), excel reports, workflows, validation rules, Process Builder, Visual Flow, and security configurations Preferred: 2+ years of experience working in commercial analytics in healthcare, life sciences, or commercial/sales operations Experience in data storage, reporting, and analysis tools (Excel, Tableau, Salesforce) to analyze data and deliver insights that drive strategic decisions Skills and Competencies Demonstrated ability to develop and communicate KPIs, insights and related recommendations Ability to provide business analytics that drive process improvement Proactive problem-solver who anticipates execution issues in the field and collaborates cross-functionally to resolve them Demonstrated ability to support data-driven decision-making through analysis and modeling Effective cross-functional collaborator, working closely with sales leaders, operations teams, and data strategy groups Flexible and capable of managing multiple priorities in a dynamic environment Strong communication and visualization skills to translate complex data into clear, actionable recommendations Physical Requirements Travel requirements: Limited travel may be required, 3-4 times a year on average. NOTE: This position is eligible for hybrid working arrangements and requires on-site work from an Insulet office. #LI-Hybrid Additional Information: Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $65,200.00 - $97,750.00 This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education. Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com. We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (Know Your Rights) Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (Know Your Rights) Insulet employees are all focused on the same goal — to make a difference. Our relentless passion is to simplify life for people with diabetes. We excite and empower employees to bring their best selves to work through a culture that supports a healthy work and life balance. We set the bar high to meet customer needs, and our priority is to ensure our employees are equipped and supported to help us get there. We foster and celebrate curiosity, innovation, and learning. Our teams work collaboratively and are empowered to drive the best actions for our customers. Our innovation spirit and customer-centric focus position us as global pioneers — leading the way to improve health outcomes with revolutionary medical devices while breaking down barriers to access.