Care Coordination Assistant

Department:

Status:

Benefits Eligible:

Hou rs Per Week:

Schedule Details/Additional Information:

Monday-Friday 8-4:30.

Pay Range:

• Assist in the care management process.
  • 1)To assist the case managers with care management activities including information gathering and correspondence with members and physicians in order to facilitate quality and timely services.
  • 2)Under direction of Care Manager investigates and documents follow-up of complaints
  • 3)Coordinates and issues necessary letters notifications and documents related to Care Management
  • 4)Prepare for department meetings and maintains minutes
  • 5)Contacts members and physician offices to gather needed information with direction of Care Manager
  • 6)Generate necessary correspondence to members and providers
  • 7)Schedule and arrange meetings and/or appointments with multiple attendees. Make decisions regarding revision of supervisors/staffs schedule to accommodate meetings and appointments.
  • 8)
• Data collection analysisand report production
  • 1)Assist with data collection for projects related to Care Management
  • 2)Create specialized reports and perform analyses of data.
  • 3)Produce charts and other graphics (bar charts pie charts pivot tables etc.)
  • 4)Create advanced data presentations
  • 5)Create advanced Power Point presentations
  • 6)Create and format correspondence and various other documentsreports policies etc.
  • 7)Gather and organize data from multiple sources in support of management decision-making
• Participate in education and referral related activities.
  • 1)Works with PHO staff to file prepare correspondence data entry system documentation and other medical management related activities.
  • 2)Works with care manager in the education of physician office staff on case management procedures AdvocateCare policies and procedures and benefit plan limitations.
  • 3)Communication with case manager supervisor manager director other health care professionals and various staff in a positive fashion in order to promote member satisfaction quality services delivered and resolution of issues.
  • 4)Identifies and maintains appropriate communication with supervisor involving problems and observations in course of daily operations.
• Maintenance of department files.
  • 1)Maintain records and files within the department/unit.
  • 2)Create and set up filing systems for department/unit.
  • 3)Retrieves files and faxes and distributes them as requested
  • 4)Photocopies materials as requested.
• Preparation and dissemination of correspondence.
  • 1)Compose correspondence from notes and/or discussions with supervisor and/or staff
  • 2)Assembles and prepares material for department mailings as requested.
  • 3)Type letters memoranda reports and other types of correspondence from rough drafts or provided copy

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs competitive compensation generous retirement offerings programs that invest in your career development and so much more so you can live fully at and away from work including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications skills relevant experience and/or training

• Premium pay such as shift on call and more based on a teammates job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical dental vision life andShort- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g. full-time part-time per diem temporary etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Required Experience:

Junior IC