Billing Coordinator

Job Responsibilities:

Manage a specific workload of contracts and Profit Centers, acting as the key point of contact for billing-related matters. Review and analyze contracts for billing specifics, such as fixed fees, expense reimbursement, pass-through, account management, and revenue streams. Identify amendments and escalations in contracts and update them in the billing system. Produce accurate and timely monthly customer invoices for both fixed fees and variable components. Process credit memos and billing adjustments where applicable. Reconcile general ledger accounts associated with billing, including accrued unbilled revenue and deferred revenues. Ensure internal control compliance for key billing processes. Coordinate with Project Managers and Admins to clarify missing data, obtain approvals, and respond to customer inquiries. Utilize various software applications (e.g., PeopleSoft, Coupa, SAP, Excel, Word, Insight Portal) for job duties. Reconcile interfaced systems between Coupa, PeopleSoft, and SAP. Provide excellent customer service through phone and email communications. Cross-train with others in the department and assist with special projects as needed. Support continuous process improvement by sharing best practices. Skills:

Attention to detail and effective time management. Ability to handle multiple tasks simultaneously and work under interruptions. Strong oral and written communication skills. Solid understanding of accounting concepts and billing systems (PeopleSoft, SAP, Coupa, ImageNOW). Proficiency with MS Word, MS Excel, and other relevant software. Ability to work both independently and as part of a team. Commitment to quality and process improvement. Education/Experience:

Bachelor’s Degree preferred, or a High School diploma/GED with equivalent experience. 3-5 years of related experience with knowledge of departmental functions, terminology, and interrelationships. Experience with billing systems (e.g., PeopleSoft, SAP, Coupa) is preferred.