Benefits & Wellness Analyst

JOB DESCRIPTION

Benefits & Wellness Analyst Cherokee Federal is seeking an Employee Benefits & Wellness Analyst to serve as a trusted resource for employees, HR Business Partners, and business leaders. This employee-facing role helps employees navigate benefits, leave, disability, accommodations, workers’ compensation, and wellness programs while coordinating complex cases through resolution with Cherokee Nation Businesses and third-party administrators. You will support a geographically diverse workforce, including employees working OCONUS, lead annual open enrollment, and use data to strengthen service delivery and the employee experience. Compensation & Benefits: Estimated Starting Salary Range for Benefits & Wellness Analyst : Tulsa: $60k - $95k and Tysons Corner: $75k - $110k Pay commensurate with experience. Full-time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Benefits & Wellness Analyst Responsibilities Include: Serve as Cherokee Federal’s primary benefits subject-matter expert and escalation point for employees, HR Business Partners, and business leaders. Guide employees through benefit enrollment, eligibility, coverage, payroll deductions, retirement plans, COBRA, qualifying life events, and dependent eligibility. Coordinate employee benefit questions and complex cases with Cherokee Nation Businesses, third-party administrators, shared-service partners, Payroll, Legal, and other stakeholders. Track benefit cases through resolution, communicate status updates, and ensure employees receive timely, practical support. Identify recurring employee issues, coverage gaps, administrative breakdowns, and service risks; recommend effective solutions. Support benefits administration for a large, geographically distributed OCONUS workforce. Help resolve international benefits issues involving medical coverage, country-specific requirements, medical evacuation and repatriation, assignment transitions, and access to benefit resources. Translate project, contract, location, and workforce requirements into clear benefit-related guidance for employees and administrative partners. Plan, coordinate, and execute Cherokee Federal’s annual open enrollment process. Develop open-enrollment communications, presentations, benefits education sessions, benefits fairs, employee resources, and orientation materials. Coordinate enrollment troubleshooting, missing-election reconciliation, employee follow-up, and administrative issue resolution. Serve as the primary coordination and escalation resource for leave cases administered through third-party partners. Support FMLA, short-term disability, long-term disability, military leave, workers’ compensation, and other applicable federal, state, and local leave programs. Help employees and managers understand leave processes, responsibilities, documentation requirements, deadlines, and return-to-work expectations. Monitor leave case status, return-to-work activity, work restrictions, required handoffs, and deadlines. Process short-term disability payroll files using established data-file upload procedures. Coordinate workers’ compensation claim handoffs to the appropriate administrator and support follow-up activities. Coordinate workplace accommodation cases with third-party administrators, employees, managers, HR Business Partners, and Legal. Track accommodation cases, facilitate timely implementation, protect confidential medical information, and escalated complex or high-risk matters appropriately. Develop and administer Cherokee Federal’s employee wellness strategy, programming calendar, and budget. Coordinate wellness campaigns, employee challenges, health fairs, education events, and initiatives supporting physical, mental, financial, and preventive health. Promote employee assistance, preventive care, and available wellness resources across domestic and OCONUS workforces. Track benefits, leave, accommodation, workers’ compensation, and wellness activity. Create reports and dashboards on case volume, resolution time, recurring issues, service performance, wellness participation, utilization, and emerging trends. Use employee feedback and data to identify service gaps, reduce administrative risk, improve processes, and strengthen the employee experience. Maintain accurate process documentation, employee resources, escalation procedures, and confidential employee, benefits, medical, and payroll records. Performs other job-related duties as assigned Benefits & Wellness Analyst Experience, Education, Skills, Abilities requested: Bachelor’s degree in human resources, business administration, benefits administration, or a related field required; equivalent combinations of education and experience will be considered. Three to five years of relevant experience in employee benefits, leave administration, accommodations, disability, workers’ compensation, HR operations, or a related employee-service function required. Working knowledge of applicable benefits, leave, and privacy requirements, including: Family and Medical Leave Act (FMLA) Americans with Disabilities Act (ADA) Affordable Care Act (ACA) Consolidated Omnibus Budget Reconciliation Act (COBRA) Employee Retirement Income Security Act (ERISA) Health Insurance Portability and Accountability Act (HIPAA) Military leave protections, including USERRA Experience coordinating employee cases with third-party administrators, shared-service teams, payroll teams, benefits partners, or other administrative stakeholders. Strong employee-service mindset and the ability to handle sensitive issues with empathy, discretion, professionalism, and reliable follow-through. Ability to interpret complex benefits, leave, contract, location, and policy requirements and explain them in plain, practical language. Strong written communication, presentation, facilitation, customer service, and problem-solving skills. Excellent organizational skills, attention to detail, and ability to manage multiple cases, deadlines, and competing priorities. Ability to analyze service data, recognize trends, identify risks or process gaps, and recommend improvements. Proficiency with HR information systems, Microsoft Excel, and standard Microsoft Office applications. Ability to work across organizational boundaries, build trusted relationships, and influence outcomes without direct authority. Ability to travel occasionally based on business need. Preferred experience supporting international, OCONUS, government-contract, project-based, or geographically dispersed employee populations. Preferred experience with Sedgwick or another leave, disability, accommodations, or workers’ compensation administrator. Preferred experience leading open enrollment, benefits education, employee communications, or wellness programming and budgets. Preferred experience with Oracle HCM and high-volume data-file processing. Preferred professional credentials include SHRM-CP, PHR, CEBS, or a related benefits, leave, or HR certification. Must pass pre-employment qualifications of Cherokee Federal Company Information: Cherokee Federal is a division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about CFED , visit cherokee-federal.com. #CherokeeFederal #LI Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations. #J-18808-Ljbffr Cherokee Federal