Director of Technology Training

Position/Title: Director of Technology Training Location: 152 Littleton Avenue, Newark, NJ Hours: Mon. - Fri; 9am-5pm (in-person; some evenings and weekends) Salary: $75,000 - $85,000 + benefits Reports To: Chief Operating Officer Position Posted: 11/10/26 until filled

BASIC FUNCTIONS:

The Director leads ULEC’s internal technology operations and technology education programs. The Director works with instructors, program staff, employers, community partners, funders, and external IT vendors to keep systems and training programs effective and accountable.

RESPONSIBILITIES:

Information Technology Operations Administer Microsoft 365 accounts, licenses, email, Teams, SharePoint, OneDrive, multifactor authentication, user permissions, and basic security monitoring. Manage Windows and Active Directory user and computer accounts; provision and disable access promptly, maintain shared resources, and coordinate server, backup, and advanced network issues with Premier Wired Solutions. Provide direct and remote employee support for computers, applications, printers, connectivity, and accounts; configure workstations, updates, peripherals, and approved hardware upgrades, and maintain an equipment inventory. Administer authorized UniFi building access and surveillance functions, including credentials, access schedules, camera status, incident footage, and appropriate access controls. Oversee Zoom accounts, domain registrations, website hosting coordination, physical technology infrastructure, vendor escalations, and documentation of technology procedures and assets. Technology Education and Workforce Programs Lead Technology operations and develop adult technology training and youth STEAM programs based on participant needs, employment opportunities, and available resources. Oversee adult cohorts, including CompTIA Tech+, CompTIA A+, AWS Cloud Practitioner, and other approved training; coordinate instructors, recruitment, orientation, curriculum, facilities, examinations, and participant progress. Coordinate youth programs in coding, computer science, digital media, 3D design, and related subjects; supervise instructors and volunteers and communicate with families and partners. Maintain safe, functional classrooms and equipment; track attendance, completion, certifications, participant outcomes, and program quality. Work with employers, apprenticeship sponsors, colleges, and community partners to align instruction with hiring needs and create job shadowing, apprenticeship, and placement opportunities. Monitor recruitment, enrollment, attendance, skills progress, credential attainment, completion, and employment outcomes; identify gaps and implement improvements with program leadership. Lead implementation of ULEC’s Citi Foundation Community Finance Initiative responsibilities related to Tech Buddies, including recruiting, training, and supervising youth who provide one-on-one digital safety coaching to seniors; coordinate participant stipends, program activities, performance tracking, budget monitoring, partner communication, and timely funder reporting. Develop program calendars, outreach materials, grant narratives, budgets, and funder reports with ULEC leadership and Finance; monitor expenditures and maintain required records. Other duties as assigned.

QUALIFICATIONS:

Bachelor’s degree in information technology, education, workforce development, business, or a related field preferred; an equivalent combination of education and substantial experience may be considered. Experience administering Microsoft 365, Windows and Active Directory systems and providing direct user support; working knowledge of cybersecurity, hardware, networks, and vendor coordination. Experience managing adult workforce training, youth education, or community technology programs and supervising qualified instructors, volunteers, and program partners. Strong planning, supervision, communication, documentation, and performance reporting skills; ability to work with staff, learners, families, employers, and community partners.

EQUAL OPPORTUNITY STATEMENT:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. The Urban League of Essex County is an Affirmitative Action/Equal Opportunity Employer. #J-18808-Ljbffr Urban League of Essex County