Customer Service Manager - State Farm Agent Team Member

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Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Manager - State Farm Agent Team Member with Lizette Cochran - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Oversee the customer service team and daily operations.
• Develop and implement customer service policies and procedures.
• Handle escalated customer complaints and issues.
• Train and mentor customer service representatives.

QUALIFICATIONS:

• Leadership and organizational skills.
• Communication and problem-solving abilities.
• Must be currently licensed (Florida 2-20/4-40 and 2-15)

Compensation: $45,000.00 - $50,000.00 per year


Looking for the skills and confidence to run a business in the future?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development.
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Palm Harbor, FL.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.