Cashier

Job Title

Office Technician- Typing (OT)

Job Description and Duties

Under the general direction of the Supervisor I, the Office Technician- Typing (OT), performs various duties in the Examination and Cashiering Unit, including, but not limited to the following:

• Cashier licensing, examination, and renewal applications
• Process requests for replacement licenses, certificates, cite/fine, and cost recovery
• Process reimbursement of dishonored checks related to applications and renewals
• Prepare revenue refunds, cash refunds, and revenue transfers
• Review and process name change requests
• Maintain and update renewal cashiering log files, refunds and transfer log files
• Provide excellent customer service by responding to inquiries either in person, in writing, and/or over the telephone
• Provide detailed and complex information to cashiering inquiries regarding the renewal process, insufficient fees and dishonored checks, which requires computer, typing, and research skills
• Maintain Cashiering Unit records and filing and performs periodic reviews of the Unit's files for record retention and confidential destruction, when necessary

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

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You will find additional information about the job in the Duty Statement.