Security Officer (Full Time)

1 Center Court, Cleveland, OH 44115, USA Job Description Posted Friday, October 24, 2025 at 4:00 AM | Expired Monday, November 10, 2025 at 4:59 AM Cavaliers Holdings LLC is committed to delivering epic experiences for our fans, team members, community, and the world. Fueled by a diverse, equitable and inclusive culture, we strive to recruit individuals that will be enthusiastic and purposeful in carrying out our vision as Transformative Leaders in Sports and Entertainment. If you are ready to work in the fast-paced and high-energy setting of the Cavs, Monsters, Charge, Legion and Rocket Arena— then we want to talk to YOU! JOB SUMMARY: Under the direction of the 'Sr. Manager, Surveillance & Security' the Security Office (Full-Time) is responsible for all event and non-event related security at Rocket Arena. Responsibilities include interacting with Rocket Arena staff, guests, outside vendors, contractors, and visitors; monitoring all security equipment; handling incoming telephone calls and information requests, and controlling access to and from Rocket Arena while maintaining the highest professional standards. Available Shift: 2nd shift (3pm-11pm)

ESSENTIAL DUTIES & RESPONSIBILITIES

Performs daily rounds (facility security control) as assigned. Conducts equipment safety inspections (AEDs, fire alarm controls, emergency equipment, etc.) Admits building staff, suppliers, contractors, visitors, and guests to the facility according to established procedures. Answers telephone calls and handles information requests from staff and guests during non-operator hours and as needed. Protects Rocket Arena equipment, materials, and structures throughout the work schedule. Provides regular security functions within the Rocket Arena and related areas before, during, and after all events. Coordinates all building deliveries from outside vendors, delivery companies, and Rocket Arena staff. Receives, records, and returns all lost and found items according to established departmental procedures. Performs watch tours and building safety checks, reporting any violations. Monitors camera system (CCTV), responds to alarms, and dispatches officers when needed. Performs other related duties as assigned by the Security Director, Manager, and Sergeants. PHYSICAL ENDURANCE & EMERGENCY RESPONSE QUALIFICATIONS (REQUIRED) Ability to stand for extended periods of 5-7 hours without concerns. Capability to maintain alertness and vigilance throughout long shifts. Proficiency in navigating multiple levels of stairs repeatedly throughout the shift. Physical fitness to respond swiftly to emergencies, including running or climbing stairs quickly when needed. Ability to navigate one full round of the main concourse in 3 minutes or less. Sufficient upper body and core strength to assist and move injured guests when necessary. Ability to lift and carry heavy objects or individuals during emergency situations. Ability to carry 25lbs up and down a flight of stairs.

REQUIRED QUALIFICATIONS

Must have a high school diploma or GED equivalent certificate. Must have availability to work 3:00-11:00pm on weekdays and weekends as scheduled. Hours may vary on occasion. Must have a valid driver’s license. Must pass a background check. Previous security experience preferred but not required. OPOTA certificate preferred but not required. Must be able to work any days of the week and weekends on shifts as needed. Must possess a high-level of professionalism. Must be punctual, dependable and respectful at all times while on duty. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. #J-18808-Ljbffr Rocket Mortgage Fieldhouse