Concession Supervisor

Position Title: Concession Supervisor Location: Miller Outdoor Theater | Near the Medical Center, Herman Park, Houston, TX Job Summary We are seeking a proactive, customer-focused Concession Supervisor to oversee daily operations of our bar and concession areas, ensuring efficient service, maintaining product quality, and leading staff to provide outstanding guest experiences. Responsibilities Operate daily bar and concession operations, ensuring timely setup, efficient service, and proper closing procedures. Maintain cleanliness, organization, and compliance with health and safety regulations. Monitor product levels and coordinate ordering and replenishment with management. Ensure accurate cash handling, POS usage, and financial accountability. Lead, train, schedule, and support bar and concession staff. Provide on‑shift guidance and coaching to maintain high service standards. Foster a positive, team‑oriented work environment. Deliver excellent guest service, addressing customer needs and resolving concerns promptly. Maintain product knowledge to support menu recommendations and staff training. Enforce alcohol service policies and ensure compliance with TABC laws and venue rules. Uphold food safety, sanitation, and workplace safety standards. Qualifications Previous experience in bars, concessions, or hospitality supervision. Strong leadership, communication, and customer‑service skills. Knowledge of alcohol service laws and food safety and sanitation regulations. Ability to work evenings, weekends, holidays, and during high‑volume events. Competence with POS systems and cash management. Physical ability to lift 50 lbs. and stand for extended periods. Preferred Skills Experience in events, convention center, or entertainment venue environments. Experience with inventory management or ordering systems. Certified food handler and T.A.B.C. certification (required). Compass Group is an equal‑opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. #J-18808-Ljbffr