Remote Associate Customer Success Manager
$55k - $70kVolt
Associate Customer Success Manager
Location: Remote Travel: 50%
About the Role
The Customer Success Manager (CSM) at VOLT plays a critical role in driving customer satisfaction, retention, and growth. Acting as the internal advocate for our customers, you’ll ensure they gain maximum value from our platform—from seamless onboarding and training to proactive support and long-term success.
You’ll be a trusted advisor, guiding customers through their journey with VOLT, ensuring adoption of new features, and helping them achieve their desired outcomes. By building strong relationships, you’ll reduce churn, identify expansion opportunities, and directly contribute to VOLT’s growth.
Key Responsibilities
Customer Onboarding & Training: Lead new customer onboarding, delivering engaging and effective training to ensure a smooth adoption experience.
Proactive Support & Engagement: Maintain ongoing customer relationships through check-ins, guidance, and best practices to maximize platform value.
Customer Advocacy: Serve as the voice of the customer, relaying valuable insights and feedback to internal teams to inform product improvements.
Retention & Growth: Foster long-term partnerships that drive customer satisfaction, loyalty, and account expansion. Collaborate with Sales on expansion and cross-sell opportunities.
Customer Support & Troubleshooting: Serve as Tier 1 support for customers, resolving issues and escalating complex cases to internal teams for prompt resolution.
Qualifications
5+ years of experience in Customer Success, Account Management, or a related role within SaaS or technology.
Bachelor’s degree in Business Administration or related field.
Exceptional communication, presentation, and relationship-building skills, with proven ability to influence stakeholders at all levels.
Experience in a fast-paced startup environment, with adaptability to shifting priorities.
Willingness to travel 50% for customer engagements (implementation, training, and QBRs).
$55,000 - $70,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
- ..., welches du regelmässig auch in Person bei Teamevents und in München triffst Flexible Arbeitszeiten von Montag bis Freitag und Remote-Work Kompetitiver Lohn Mehr Informationen über uns findest Du auf unserer Website: Über uns Ocumeda ist ein Teleophthalmologie...Remote workFlexible hours
Ocumeda
Kansas City, MO14 days ago $65k - $70k
...intuitive tools developed for conducting remote, in-person, and hybrid legal... ...involved in court reporting, testimony management, trial preparation, use of video evidence... ...streamlined deposition management. As a Customer Success Manager, you will serve as the primary...Remote workTemporary workH1b$60.5k - $71.5k
...empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with... ...more about Comply, visit comply.com The Role The Associate Customer Success Manager is passionate about developing customer relationships...Remote workContract workWork visa$70k - $80k
...foundation for academic success and a lifelong love of... ...team! Presently, our Customer Success team is in... ...the Customer Success Associate role. Responsibilities... ...the Customer Success Manager team. Maintain accurate... ...). ~ This is a remote position. Location preference...Remote workWork at officeLocal areaWorldwideFlexible hoursAge Of Learning
Durham, NC14 days ago- ...aircraft compliance and health management, proudly serving the global... ...flight operations smoother. Our customers can rely on a hassle-free... ...This Role: As a Customer Success Manager at Avinode Group, you... ...You are comfortable working remotely and open to occasional travel...Remote workWorldwideFlexible hours
- ...NextPatient | Client Success Manager We’re a small team building the best software for medical practices. The software you experience... ...What we’re looking for ~3–5+ years of experience in customer success, account management, or a similar role ~ Strong problem...Remote workWork from home
$3,500 - $4,500 per month
...Customer Success Manager (CSM) – Digital Marketing Agency Location: Remote Working Hours: US Central Time (8:30 AM – 5:30 PM CST) Salary: $3,500 – $4,500/month base + performance bonuses (OTE ~$5,000+/month) About the Company Cavenaugh is a fast-growing lead generation...Remote workWork from home- As a Senior Customer Success Manager (m/f/d), you help our customers get the most out of our products. If you enjoy working proactively, communicating... ...: Inspiring office spaces in the heart of Munich, with the flexibility to work remotely from home or anywhere in Germany...Remote workWork at officeWork from home
$125k - $235k
...growing fast, and this role owns the full customer lifecycle for a dynamic portfolio on the... ...and scaled programs that let Customer Success keep pace with Gamma's growth, and experiment... ...experience in Customer Success, Account Management, or a similar customer-facing role, with...Remote workWork at officeWork from home- ...About The Role Our Customer Success team is looking for a Customer Success Manager to join our fast-growing team supporting the Life Sciences industry and help shape the future of digital solutions in the chemistry, manufacturing and controls (CMC) space. As a Customer...Remote workWork at officeWork from homeFlexible hours
- ...Remote Entry‑Level Associate | Professional Growth | Training Provided Overview We are seeking motivated and career‑driven individuals to join our... ...structured training program is designed to set you up for success from day one. Key Responsibilities Communicate with...Remote workWork from homeFlexible hours
$80 per hour
...licensed as a Licensed Marriage and Family Therapist (LMFT), Licensed Independent Clinical Social Worker (LICSW) or Licensed Mental Health Counselor (LMHC) Valid NPI Must be licensed in Washington Must be able to provide telehealth Work Remotely Yes WA, US...Remote workHourly payFor contractorsPrivate practiceWork at office- .... The opportunity We're hiring our first dedicated Customer Success Manager to own relationships with Ambrook's most strategic accounts... ...Flexible vacation time ~ Flexible work hours ~ Work-from-home/remote office stipend, or desk at Ambrook's NYC office or Denver...Remote workWork at officeWork from homeFlexible hoursShift work
$85k - $90k
...Role: As a member of our Enterprise Customer Success team, you’ll have the opportunity to directly... ...of Newsela’s solutions. You will also manage customers as they go through the... ...soul. Work From Home: We are a fully remote company. We provide a monthly tech stipend...Remote workWork from homeFlexible hours- ...Description Our Customer Success team provides focus and drives consistency in the execution of various customer success and retention-... ...related matters within our install base. As a Sr. Customer Success Manager (CSM) you will be chartered with driving product adoption,...Remote workWork at officeWork from homeFlexible hours
$88k - $105k
...lead with data, and never settle. Our success is driven by people who bring curiosity... ...Position Summary: The Customer Success Manager is essential for driving growth and supporting... ...potential Location: This is a remote role, but candidate must reside within...Remote workContract workTemporary workWork from home- Seeking an experienced Customer Success Manager to join the full-time, remote Lifecycle Services team, responsible for overseeing the adoption lifecycle of Cisco software solutions, enhancing product awareness, and identifying expansion opportunities for clients. Key responsibilities...Remote work
- ...simplifies workforce compliance management across healthcare. Our... ...workforce. The Senior Customer Success Manager (Government) is a strategic... ..., state agencies, and associations. Success is defined by... ...who thrives in a remote environment. You are comfortable...Remote workTemporary workWork from homeFlexible hours
- ...Version2.ai Customer Success Manager Overview Givzey's Customer Success Managers are the backbone of our relationships with our customer base. Each is responsible for managing a defined book of business to ensure customers successfully deploy, adopt, and maintain...Remote workWork experience placement
- ...Location Our Senior Customer Success Manager will be an integral part of our global Customer and Partner Success team. This role is based remotely in North America in the EST timezone. Who We Are DoiT is a global technology company that works with cloud-driven...Remote workWork from homeWorldwideHome officeFlexible hours
- ...out at our website and connect with our passionate community on our Wall of Love . Role Description As a Senior Customer Success Manager, Texas , you will lead high-level strategic partnerships across major school districts in the state to ensure our tools...Remote workLive inWork from home
$130k - $140k
...equality of opportunity. CoderPad is looking for a Senior Customer Success Manager for our Mid-Market team. This is a strategic, customer... ...taking 3 weeks annually in addition to 20 company holidays Remote-friendly environment with monthly WFH stipend * Parental...Remote workPermanent employmentTemporary workWork from homeFlexible hours- Managing a portfolio of enterprise customers, the full-time remote DACH Customer Success Manager will ensure strategic clients achieve meaningful outcomes with ControlUp, proactively identify account risks, and guide customers toward optimal product usage. Key responsibilities...Remote work
- Managing relationships with Community Connect partners, the full-time salaried Customer and Financial Success Manager, Epic Community Connect will monitor revenue cycle performance, ensure... ...to drive long-term value in a remote work environment. Key responsibilities...Remote work
- ...Customer Success at Tread Tread is launching a new Growth team to build long-term, high-impact partnerships with our customers. As... ...Success team will be analytical, strategic , and ready to manage high-impact relationships. If you love working hands-on and navigating...Remote workWork at office
$145k
...virtual specialty care platform focused on managing high-cost chronic conditions at scale.... .... What You’ll Do As a Senior Customer Success Manager, you will own and lead a portfolio... ...leading cross-functional initiatives in remote or distributed teams Preferred...Remote workContract workWork from homeFlexible hours$143.4k - $231.2k
...efficiency, accelerate time-to-value, and deliver better customer experiences. Fully remote and global, we are in the middle of something bigger:... ...CV, keep reading. About the Role: As a Customer Success Manager at Camunda, you’ll be the strategic partner to a...Remote workWork at officeLocal areaWork from homeWorldwideHome officeFlexible hours- ...how businesses talk to their customers. Singulate makes sophisticated... ...so lifecycle marketers, ops managers, content teams, and growth leads... .... Define what customer success looks like at Singulate in close... ...you directly control. Remote-first (US / Canada). Maryland...Remote workFreelance
- ...transforming healthcare one interaction at a time. Customer Success Manager As a Customer Success Manager, you'll serve as a strategic... ...Webinars and robust onboarding / training programs Remote-first team: $50 per month reimbursement in your check for WFH...Remote workTemporary workWork experience placementWork from homeFlexible hours
- Do you have a passion for customer success, procurement, and technology? Are you skilled at building... ...our team. As a Customer Success Manager at Archlet, you will act as a trusted... ...Spanish. Time Zone : Ability to work remotely aligned with US time zones. Join a...Remote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote Associate Customer Success Manager. Be the first to apply!
- associate director Houston, TX
- associate director clinical research Houston, TX
- associate manager digital marketing Houston, TX
- associate product manager web Houston, TX
- associate manager Houston, TX
- associate director clinical operations Houston, TX
- associate director clinical data management Houston, TX
- retail associate manager Houston, TX
- associate manager brand marketing Houston, TX
- remote associate product manager Houston, TX