Senior Communications Manager

Job Description

Job Description

Do you want to lead communications that build trust, strengthen community connections, and showcase the people, projects, and progress that make Johns Creek exceptional? The City of Johns Creek is seeking an experienced, strategic, and creative Senior Communications Manager to lead our public communications efforts. This is more than a communications role-it's an opportunity to shape the voice of one of Georgia's premier communities. You'll lead high-impact storytelling initiatives, oversee the City's digital communications and public messaging, serve as a trusted communications advisor to City leadership, and help guide communications during both everyday operations and critical events.

What You'll Do

• Lead the City's Communications Strategy: Develop and execute communication initiatives that build public trust, promote City priorities, and enhance Johns Creek's reputation.
• Oversee Digital Communications: Manage the City's website, social media, e-newsletters, and multimedia content while ensuring a consistent brand and engaging user experience.
• Serve as the City's Communications Leader: Act as the City's media liaison and spokesperson, manage media relations, and develop messaging for both routine and high-profile issues.
• Guide Crisis Communications: Lead issues management and crisis communication planning, providing strategic communications support during emergencies and other critical events.
• Partner Across the Organization: Collaborate with City leadership and departments to develop communication strategies, support public engagement, and tell the stories that matter most to our community.
• Protect and Elevate the City's Brand: Oversee branding standards, publications, digital assets, and public outreach while ensuring consistent messaging across all communication channels.

Minimum Qualifications

• Bachelor's Degree in Journalism, Communications, Marketing, or a related field.
• Eight (8) years of experience developing and executing media relations and communications programs, including two (2) years of supervisory experience.
• Or an equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities for this job.

Preferred Qualifications

• Experience in dealing with confidential documents and issues.
• Prior employment with a local city or county.

Who You Are

• An exceptional communicator with strong writing, editing, and storytelling skills who can simplify complex information for diverse audiences.
• A collaborative relationship builder who works effectively with City leadership, staff, media, and the public.
• A detail-oriented professional with a strong command of AP Style, grammar, and brand consistency.
• A digitally savvy communicator experienced with websites, social media, and multimedia content. Experience with WordPress and Adobe Creative Cloud is a plus.
• A strategic, organized professional who can manage multiple priorities, meet deadlines, and remain composed under pressure.
• A trusted advisor who exercises sound judgment, maintains confidentiality, and represents the City with professionalism and integrity.

Competitive salary and benefits package

The City of Johns Creek offers a competitive salary and benefits package. We encourage you to apply if you are passionate about delivering exceptional support and possess the required qualifications.

Explore outstanding healthcare options and exceptional retirement benefits with the City of Johns Creek! Our comprehensive package includes a generous 12% contribution of your base pay to the 401(a) plan and a $1 for $1 match up to 5% in the 457(b) retirement plans, potentially totaling up to 22%! Access financial adviser services at no extra cost. Enjoy a competitive salary package crafted to align with the unique responsibilities and benefits of the Senior Communications Manager.

We offer competitive wages starting from $117,444 to $133,731 annually . This position is exempt.

About Us

Nestled in the northeast suburbs of Metro Atlanta, Johns Creek is Georgia's 10th-largest city and a premier destination for families and businesses. Home to 82,000 residents and supported by 291 dedicated employees, the City has built a reputation for safety and excellence since its incorporation in 2006. Recently recognized by U.S. News & World Report as the #1 Best Place to Live in Georgia and the #1 in the U.S. (2026-2027), Johns Creek also ranked #1 Best Atlanta Suburb in 2024 by livability.com and #1 place to raise a family in Georgia by Niche.com. As a leader in health, wellness, and innovation, we are committed to fostering a safe, vibrant, and forward-thinking community for everyone who calls Johns Creek home.

EQUAL OPPORTUNITY EMPLOYER: The City of Johns Creek is an Equal Opportunity Employer. We do not discriminate based on age, gender, race, color, national origin, religion, disability, or any other class or status protected by law.

IMPORTANT: By submitting your resume online, you hereby authorize the City of Johns Creek to contact, obtain, and verify the accuracy of the information contained in this application from all previous employers, references, and educational institutions. You also release the City of Johns Creek and its representatives from liability for seeking, gathering, and using such information to make employment decisions and all other persons or organizations for providing such information. You understand that any misrepresentation or material omission made by you on this application will be sufficient cause for cancellation of this application or immediate termination of employment if you are employed, whenever it may be discovered.

Interested candidates should submit a resume, cover letter, and contact information via this online portal. In fairness to other potential candidates for this position, unsolicited letters, emails, telephone calls, or in-person submissions will not be considered. Applications will be reviewed as received. The City reserves the right to close the position before the posted date if a sufficient number of qualified applications are received.