Food Service Liaison

UPMC Northwest is seeking a Limited Casual Food Service Liaison to support the Dietary and Cafeteria department!

This position will work varying shifts between 6:00AM to 7:30PM. This role will work every other weekend and holidays. No travel is required for this position.  

• Communicates patient concerns or issues to supervisor or clinical staff in a timely fashion.
• Processes all phone calls using appropriate telephone skills. Follows up on issues in a timely manner to resolution.
• Processes all nutrition care orders according to established procedures in an accurate and timely fashion.
• Troubleshoots interface issues with diet orders and resolves. Reports software and printer problems to appropriate IS individual / group in a timely fashion.
• Prepares tray tickets for food assembly according to workflow procedures in the operation.
• Assists patients with menu planning in accordance with diet order in a helpful, friendly manner.
• Maintains record-keeping and prepares reports as assigned.

Work permit required if under 18 years old.