Veterinary Practice Manager

Job Description Job Description Description Cahaba Valley Animal Clinic is seeking an experienced Veterinary Practice Manager to lead operations at our established small animal general practice in Birmingham, Alabama . This Veterinary Hospital Manager role is ideal for a leader who understands veterinary workflows, financial performance (P&L management), KPI tracking, and team development within a companion animal hospital setting. If you have experience as a Practice Manager in a veterinary clinic, animal hospital, specialty hospital, or healthcare setting — and are ready to grow a respected Birmingham veterinary practice — we want to connect. Cahaba Valley Animal Clinic is a trusted small animal veterinary hospital in Birmingham, AL , providing comprehensive care including: Preventive & wellness medicine Soft tissue surgery Veterinary dentistry Diagnostic services Long-term client education and preventive health partnerships We are a community-focused animal hospital committed to high-quality medicine and strong client relationships. ✨ Your Responsibilities as Practice Manager As Practice Manager, you'll oversee the daily operations of the clinic while leading with empathy, clarity, and a focus on connection. You’ll help us continue building a culture that prioritizes team well-being , excellent care , and community relationships . ️‍⚕️ Team Leadership & Culture Build and retain a high-performing veterinary team Provide structured coaching, feedback, and performance management Promote accountability, collaboration, and emotional intelligence Reduce burnout through efficient workflows and staffing models Partner with the Medical Director and Regional support on hospital strategy and case support ⚙️ Veterinary Hospital Operations Oversee staffing, scheduling, compliance, and vendor management Maintain inventory control and cost management Ensure OSHA and regulatory compliance Optimize appointment flow and client experience Financial & Business Growth Manage P&L performance and hospital budgets Monitor KPIs (revenue, transactions, labor %, inventory %) Identify growth opportunities in dentistry, surgery, wellness plans, and preventive care Implement strategic initiatives to increase client retention and new client acquisition Partner with business and operational support teams at Innovetive Petcare Client & Community Engagement Support elevated client communication standards Resolve escalated concerns with professionalism and empathy Represent the hospital within the Chattanooga community Qualifications – Animal Hospital Manager Required: 3–5+ years of leadership experience in a veterinary hospital, specialty/ER, or healthcare environment Experience managing veterinary support staff Strong understanding of veterinary medicine workflows Budget and financial management experience Familiarity with PIMS systems (Cornerstone, Avimark, ezyVet, etc.) Preferred: CVPM certification (Certified Veterinary Practice Manager) Multi-doctor veterinary practice experience Demonstrated success improving hospital performance metrics Compensation & Comprehensive Benefits Salary: $55,000–$65,000 annually (commensurate with experience) + Performance Bonus Opportunities Medical, Dental & Vision Insurance 401(k) with company match Paid Time Off Short & Long-Term Disability Life Insurance Employee Assistance Program Continuing Education (CE) Allowance Leadership Development Programs Employee Pet Care Discounts Established small animal veterinary clinic with strong community roots Autonomy to lead locally with support from Innovetive Petcare Clear long-term career growth within a veterinary network Operational and HR support resources Leadership mentorship and development pathways This is an opportunity to grow your career as a Veterinary Practice Manager in Birmingham, AL while strengthening a trusted animal hospital serving companion pets and their families.