Assistant Store Manager - Casa Grande

Assistant Store Manager At Goodwill

As an Assistant Store Manager, you play a vital role in supporting our mission of providing employment-related services to the community by participating in all areas of the store's daily operations. Every day will be something different, packed with variety and routine! You will be training new hires; motivating staff to meet their individual and team goals; providing outstanding customer service to shoppers, donors, and employees; managing administrative responsibilities; and creating an environment where your team wants to come to work every day! The Assistant Store Manager assumes responsibility of all store personnel and processes in the absence of the Store Manager.

Qualifications for an Assistant Store Manager include at least five (5) years of supervisory experience, preferably in retail. This person will also be dependable to work an assigned schedule rotation. (Store hours are Monday - Saturday 9AM- 8PM and Sundays 11AM - 7PM.)

This working manager's position requires the ability to stand for long periods of time (up to 8 hours), bend, stoop, lift, push and pull a minimum of 30 pounds, reach overhead, operate manual equipment such as pallet jacks and hand-trucks to move product throughout the store and production areas. The Assistant Store Manager will also need to have a valid Arizona driver's license with a suitable driving record, and be able to become CPR and First Aid Certified. Must be able to gain clearance under the Department of Economic Security to provide services to program participants of the Division of Developmental Disabilities (fingerprint and background check) within 90 days of employment.

Essential functions include knowing and demonstrating company values at all times, providing exceptional customer service to customers and donors at all times, completing daily sales reports, supervising daily store operations, making daily bank deposits, handling all aspects of customer service in a professional manner, documenting and reporting incidents for coaching or possible disciplinary action to District Manager, sorting and pricing donations according to established guidelines, assisting with orientation and training of store employees, ensuring production meets established guidelines, preparing weekly payroll information, including time cards and exception reports, carrying out merchandise pulls according to established guidelines, ability to lift a minimum of 30 pounds, be able to stand for long periods at a time, bending, pushing and pulling required, ordering and maintaining adequate office, janitorial, and general supplies, placing orders for internal product delivery, supporting and executing Goodwill policies and procedures, following all safety rules and practices, and performing all other duties as may be assigned by the Store Manager or District Manager in the process of carrying out the mission of Goodwill Industries. In order to promote customer and donor satisfaction it is mandatory for employees who come in contact with the public to maintain a positive work outlook and to project a pleasant, courteous, and helpful demeanor at all times when dealing with customers, donors, co-workers, and clients.

Non-essential functions include displaying work habits of regular attendance, punctuality, teamwork, initiative, willingness to learn, dependability, and promptness, actively promoting safety and loss prevention policies and reporting issues immediately, completing and submitting accident/incident reports appropriately and timely, handling internal and external inquiries regarding donation sites/policies, attending and participating in monthly meetings, as required, having a valid AZ driver license and auto insurance, reliable transportation, and acceptable driving record, having or being able to gain AZDES Fingerprint Clearance within 90 days of employment, and completing and maintaining specialized trainings: CPR/First Aid, Article 9, Prevention & Support, and Certified Monitor Training.

Necessary to be able to travel between locations, as needed.

Necessary in order to provide services to clients of the AZ DES Division of Developmental Disabilities.

This position offers very competitive wages, and you will be paid biweekly. We offer fantastic full-time benefits including generous amounts of paid time off, paid sick leave, access to earned wages before payday, medical, vision, dental insurance, a 403(b) retirement plan (with 100% vesting from day 1 and employer matching at 1 year), disability and life insurance, a COMPANY PAID employee assistance plan (EAP) for mental health and a COMPANY PAID telemedicine plan for all employees and their households, tuition reimbursement, identity theft protection, and a 30% store discount!!!

Possible career paths include Store Manager in Training, Store Manager, Senior Store Manager, and District Manager.

Criminal background screenings will be conducted on all eligible candidates. Only convictions that could impact this position will be considered. We encourage all bilingual candidates, national service members, veterans, and their family members to apply.