Product Operations Lead | Northshore Mall

Company Overview lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We focus on creating positive change to build a healthier, thriving future, with an equitable, inclusive and growth‑focused environment for our people. Job Summary The Product Operations Lead is a part of the store leadership team responsible for executing on the store product strategy, including product operations and inventory management. They lead inventory shifts, oversee all back of house (BOH) product operations, and ensure both the floor and BOH are stocked and well‑organized. They provide input to team member performance evaluations, recommend hiring decisions, act as Supervisor on Duty (SOD) during shifts, and deliver a world‑class guest experience when scheduled on the floor. Core Responsibilities Of The Job Collaborate with store leadership to bring product strategy to life. Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs). Ensure execution of product actions (e.g., pull backs, consolidations, repricing). Engage team members in inventory management by creating a fun and productive atmosphere for the shift. Monitor product levels and communicate findings to support sell‑through strategy and optimal product availability for the guest. Review and interpret daily business data and metrics to inform actions, e.g., analyzing product sell‑through data to provide recommendations to store leadership regarding product focus or pricing. Participate in the store’s hiring process, including recruitment, selection, and hiring recommendations, onboarding, and training. Address team member performance and support their ongoing learning and development by providing direct feedback and in‑the‑moment recognition, coaching, demonstrations, and hands‑on experiences. Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members. When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and a world‑class guest experience. Eligibility Must be legally authorized to work in the store’s country. Must have the ability to travel to the assigned store with reliable transportation. Schedule / Availability The work schedule can vary based on store needs. Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays. During peak timeframes, special events, or other circumstances, the schedule may include early mornings or late nights/overnights. Experience 1 year of work experience. Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics using business technology. Some experience in leading, mentoring, delegating, or process implementation with others. Job Assets (Nice to Have) Education: High school diploma/GED/equivalent or above. Retail, sales, distribution center, or warehouse operations background; and reviewing and interpreting business reports and metrics to inform action. For experiential stores with food/beverage service only: Food safety and/or liquor service certification. What We Look For Inclusion & Diversity: Create/support an inclusive environment that values and celebrates differences. Integrity: Behave honestly, fairly, and ethically. Adaptability/Agility: Navigate uncertainty and ambiguity and change priorities in a fast‑paced environment; recover quickly from setbacks. Leadership: Lead and inspire others; motivate, empower, develop, and direct people. Collaboration and Teamwork: Work productively with and support others to achieve common goals. Decision Making/Problem Solving: Identify opportunities for improvement; evaluate alternatives and make effective, timely decisions. Planning and Organizing: Plan and organize work efficiently to ensure completion in alignment with priorities. Interactive Communication: Convey information effectively and understand information shared while interacting with others. Work Context Works moving through the store, sometimes in the front of the house with bright lights and loud music, and sometimes in the back of the house with no windows or natural light. Works as part of a team, sometimes independently, and sometimes using a computer or other technical devices. May occasionally involve moving boxes weighing up to 30 lbs or using ladders to reach materials. For experiential stores with food/beverage service only: May involve using industrial kitchen equipment and exposure to heat to prepare food or beverages. Compensation & Benefits Package Base pay range: $24.00 – $27.61 per hour, subject to minimum wage in the location. Target bonus: $2.00 per hour. Total target base pay range: $26.00 – $29.61 per hour. lululemon’s compensation offerings are grounded in a pay‑for‑performance philosophy that recognizes exceptional individual and team performance. Base pay offered is based on market location and may vary depending on job‑related knowledge, skills, experience, and internal equity. Employees in this position are eligible for our competitive bonus program, subject to program eligibility requirements. Benefits include: Extended health, dental, and mental health plans. Paid time off. Savings and retirement plan matching. Generous employee discount. Fitness & yoga classes. Parenthood top‑up. Extensive catalog of development course offerings. People networks, mentorship programs, and leadership series. #J-18808-Ljbffr lululemon