Public Comment & Customer Experience Program Lead

HDR

HDR is seeking a Customer Relations & Comment Management Program Manager to design, implement, and lead a scalable public comment response program for North America infrastructure projects. You will develop response protocols, governance, CRM workflows, and staffing models in collaboration with HDR’s Strategic Communications and project teams. The ideal candidate has a strong background in customer experience, contact center operations, and stakeholder response programs, with hands-on experience #J-18808-Ljbffr HDR

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Vacancy posted 5 days ago

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