Senior Manager, Solutions Architect

Senior Manager, Solutions Architect – Publica Publica by IAS is the leading Advertising Platform for Connected Television (CTV). As audiences shift from Cable TV to Digital, Publica’s goal is to power the next generation of ad experiences on the big screen. The core of our platform is an Over‑the‑top (OTT) Header Bidding solution that enables publishers to run a unified auction between their direct sales and 65+ video Sell Side Platforms (SSPs). In addition, we provide an Audience Management solution based on our integration with data partners as well as a Server‑Side Ad Insertion solution. The Senior Manager, Solutions Architect will have strong technical aptitude, problem solving skills, critical thinking, and communication skills that can oversee all aspects of customer service as they leverage Publica to power their CTV/OTT video business. Responsibilities Engage with customers regularly, deep dive into data and run analyses, respond to a wide range of customer inquiries, become an expert with all products, funnel feedback from clients to our product and engineering team, and ultimately be responsible for the growth of accounts. Work with high‑touch and highly technical clients to understand their needs and work with different teams to resolve issues from pre‑sales all the way to post‑sales and full‑scale implementation across enterprise clients. Own assigned accounts and manage Technical Account Managers (three team members). Drive projects forward and identify areas for improvements, both internally and externally. Qualifications 10+ years of ad tech experience with a solid track record of delivering best‑in‑class customer service with at least 5 years of direct manager experience. Strong command and knowledge of video ad serving, openRTB, SSAI, header bidding, programmatic advertising, and the technologies that power them all. Exposure in a multitude of ad tech user interfaces (ie ad servers, SSP platforms, DSP platforms, etc). Proven experience with object‑oriented programming, tool development, and automation. Able to deliver insights by way of data, reports, and/or presentations by working with large data sets and the tools to query them (MySQL, Amazon Athena). Highly motivated self‑started with a persuasive and success‑driven personality. Strong technical, analytical, and problem‑solving ability. Exceptional verbal and written communication skills and the ability to take complicated technical concepts and explain them in a straightforward way across the full organization of the customer – end user to the c‑suite. Must have a passion for documentation and mentoring junior talent. Compensation and Benefits Annualized base salary ranges for primary location (US - Remote, CA): $120,400.00 – $206,400.00. Additional locations (US - Remote, NY): $120,400.00 – $206,400.00. Comprehensive benefits package including paid time off, health insurance (medical, dental, vision), PPO, HSA and FSA options, 401(k) with employer matching contributions. Eligibility for annual bonus and/or other incentive plans. Equal Opportunity Employer IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply. California Applicant Pre‑Collection Notice We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non‑public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at View email address on click.appcast.io. #J-18808-Ljbffr