Operations Administrator (Commercial Construction)

Job Description

Job Description

About DMC Facility Services

DMC Facility Services is a fast-paced, family-owned company with over 25 years of experience serving Fortune 500 clients in the restaurant and retail industries. We specialize in high-quality craftsmanship across the facilities maintenance sector including remodels and renovations, electrical services, tile and specialty flooring, ceiling and wall replacement, doors and hardware, exterior improvements, and more. Our reputation is built on lasting relationships grounded in honesty, respect, and trust.

About the Role

DMC Facility Services is seeking a detail-oriented, systems-savvy Operations Administrator to support our Operations Department in coordinating project workflows, vendor relationships, purchasing, and documentation.

This office-based role supports commercial restaurant construction projects across multiple locations and is essential to keeping them moving smoothly, from scheduling incoming work to maintaining accurate records across internal systems and customer platforms.

You’ll serve as a central point of communication between project managers, field technicians, and external partners, helping streamline operations and ensure high standards of service. If you have experience in purchasing, timekeeping, or vendor coordination and love keeping things organized, we’d love to hear from you!

What You’ll Do

• Track and update project status throughout each phase of the lifecycle
• Compile daily and weekly status reports for internal meetings and customer updates
• Assist with processing project-related forms, approvals, and documentation
• Coordinate travel accommodations and communicate schedules to field staff
• Collect and review technician timesheets and expense reports for accuracy
• Draft and send Purchase Orders; track purchasing data and vendor deliveries
• Maintain subcontractor and vendor databases and documentation logs
• Monitor Requests for Information (RFIs) and Change Orders for timely approvals
• Support implementation of Standard Operating Procedures and service standards

What You Bring

• Strong written and verbal communication skills
• Effective problem-solving and critical thinking abilities
• High attention to detail and organizational skills
• Ability to manage multiple tasks and shifting priorities
• Familiarity with purchasing workflows, vendor coordination, and project documentation
• Advanced proficiency in Google Workspace and Microsoft Excel
• Experience working with ERP systems (e.g., Acumatica), facilities platforms (e.g., Service Channel), or similar tools

Education & Experience Requirements

• Associate’s or Bachelor’s degree in Business Administration, Operations Management, or related field preferred
• 2+ years of experience in purchasing, operations, or administrative support roles
• Experience in vendor coordination, project documentation, or timekeeping systems is a plus
• Prior exposure to construction, facilities services, or field-based operations preferred
• Equivalent combinations of training and experience will be considered

Work Environment & Benefits

• Office-based role with Monday–Friday schedule (7:00am- 4:00pm)
• Paid Time Off including NJ Sick Leave, Vacation, and paid Holidays
• Medical, dental, and vision insurance with Employer contribution
• Retirement plan with up to 4% company match
• Company-paid basic life insurance
• Voluntary benefits including supplemental life, accident, critical illness, hospital indemnity, and EAP access
• Physical demands include prolonged periods of sitting and computer-based work; occasional lifting of office supplies or materials (up to 25 lbs.)
• Visual acuity required for reading reports, reviewing documentation, and updating systems
• Standard office environment with consistent climate control and minimal exposure to external elements

Please note: This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that may be required. Duties and responsibilities may change at any time with or without notice.

Monday- Friday
7:00am- 4:00pm