Valet Coordinator BMW of Ridgefield

Service Valet Coordinator

Position Type: Full time

Hours: 7:30 AM- 5:30 PM, Monday - Friday

Reporting Manager(s): Walter Modeen

Summary: The Service Valet Coordinator plays a crucial role in ensuring the efficient operation of valet services for the dealership's service, sales, and parts departments. This position requires meticulous attention to detail, exceptional organizational skills, and a commitment to meeting and exceeding BMW Standards.

Responsibilities:

• Coordinate the timely pickup and delivery of clients' vehicles, managing a team of about 16 valet drivers.
• Supervise valet drivers during their downtime, assigning additional tasks as necessary to support dealership operations.
• Ensure all valet drivers understand and fulfill their responsibilities consistently.
• Maintain accurate records of vehicle check-ins and check-outs on a daily, weekly, and monthly basis for reporting purposes.
• Exceed client expectations by delivering exceptional valet services.
• Collaborate closely with the service and sales departments to prioritize client needs.
• Ensure all shuttle vehicles meet safety standards and are in good working condition.
• Coordinate with dispatch office for necessary vehicle maintenance, ensuring uninterrupted valet services.

This position offers full-time benefits, including health insurance, paid time off, and participation in the company's 401(k) retirement savings plan.

This role demands professionalism, excellent communication skills, and the ability to thrive in a fast-paced environment. If you are dedicated to providing outstanding customer service and can effectively manage a team to deliver results, we encourage you to apply.