Outbound Quality & Enablement Lead
The RealReal
The RealReal is seeking a results-driven leader to help manage the Quality and Enablement team within the outbound fulfillment operations. You will establish KPIs, create SOPs, analyze audits, and partner with cross-functional leaders to improve processes and drive performance. You will supervise staff, facilitate onboarding/trainings, and ensure compliance with policies and customer SLAs while coordinating with stakeholders to resolve issues and optimize workflows. #J-18808-Ljbffr The RealReal
Vacancy posted 3 days ago
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