Digital Merchandising Specialist

Overview

Join an award-winning company!

Who are we?

Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we’re a Fortune 500 company operating in over 60 markets. We’re the country’s premier luxury builder with the widest range of product offerings and price points in the industry, serving first-time, move-up, active-adult, and second-home buyers.

From the homes we build to the talent we recruit, we know that to be the best, we have to work with the best. Toll Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity and respect. We believe every employee should feel safe to be their true and authentic self at work. Our employees are our family, and we strive to uphold the values that our founders instilled in us, creating an exceptional place to work that is inclusive to all.

Toll Brothers , America's leading luxury home builder, seeks a Digital Merchandising Specialist to join our team at our corporate office in Fort Washington, Pennsylvania.

What is the opportunity?

The Design Studio Digital Merchandising Specialist provides ongoing content management, quality control and analysis to elevate digital product assortment experience across customer-facing platforms. This position reports to Director, Design Studio Digital CX and is responsible for driving digital content consistency, bridging EnterpriseOne (E1) and Product Information Management (PIM) tool data. Sitecore PCM is the PIM system and serves as the central system for organizing, enriching, and publishing product content across digital tools. This position works closely with other departments including National Purchasing, Customer Experience, and Marketing Operations. Ideal candidates will have a strong background in digital merchandising within retail e-commerce organizations.

What are the primary responsibilities?

• Maintain and enrich product data including images, names, categories, attributes, and descriptions using Sitecore PIM to power digital customer experiences.
• Refine and implement naming conventions, image standards, and categorization rules to ensure a cohesive customer experience across all digital tools.
• Perform ongoing quality assurance and data validation to maintain structure and consistency between E1, Sitecore PIM tool, and customer-facing platforms.
• Develop detailed reviews, analysis and reporting of category, option and manufacturer data in visualizer, customer portal, selection tool and other digital tools as needed.
• Source and manage high-quality product images, videos, and descriptions from manufacturers in collaboration with National Purchasing.
• Partner with Design Studio Director of Product to manage product performance, understand sales trends and data insights, and identify areas of opportunity and areas of strength.
• Implement assortment changes and ensure accurate and timely updates across all digital touchpoints.

Qualifications

Does this describe you?

• Applies creative problem-solving to address business needs and issues
• Able to plan and prioritize while focusing on detailed execution and effective time management
• Communicates effectively and works with employees across multiple departments
• Able to utilize the department-specific technologies to solve business challenges

Do you have these qualifications?

• Essential:
• 2-5 years’ experience digital merchandising, PIM management, or e-commerce content operations
• Experience working with databases and large sets of data
• Strong communication skills
• Strong photo editing skills
• Excellent analytical ability and attention to detail
• Proficient in using AI from image generation and workflow automation
• Proficient in Microsoft Excel and Office Suite
• Preferred:
• Direct experience with Sitecore PIM
• Experience using Google Analytics

**Come see why Toll Brothers has been attracting and retaining some of the best professionals in the industry!

APPLY ONLINE TODAY!**

Toll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.

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