Manager, ILS Operations & Technology Enablement

Manager, ILS Operations & Technology Enablement

The Manager, ILS Operations & Technology Enablement leads the department's operational excellence and technology enablement portfolio within Strategic Development and develops the team responsible for delivering this mandate.

This leadership role leads a team responsible for:

• Business ownership of the ILS Program compliance platform
• Cohesive technology and data governance alignment across the department's compliance ecosystem
• Workflow modernization and performance optimization initiatives
• Implementation of an HRDD-ready compliance operating model
• Centralized standards for platform governance and operational execution

Key responsibilities include:

• Compliance Technology Strategy & Platform Governance
• Automation & AI Integration
• Data Governance & Analytics Enablement
• Operational Excellence & Workflow Modernization
• Transformation & Cross-Regulatory Operating Model Enablement
• Financial & Strategic Planning Support
• Team Leadership & Capability Development

Experience required includes:

• 8+ years in compliance operations, enterprise transformation, or technology-enabled operational roles
• 3+ years of people management experience with demonstrated team development impact
• Demonstrated experience leading cross-functional transformation initiatives
• Experience serving as business owner for enterprise platforms
• Experience delivering measurable operational performance improvements
• Experience building business cases for technology investment

Preferred:

• Exposure to global regulatory compliance environments (e.g., UFLPA, EUDR, CSDDD)
• Familiarity with governance and risk frameworks (e.g., COSO ERM, ISO 37301, IIA Three Lines)

Skills & competencies include:

• Strategy & Transformation: Program and project leadership; change implementation sequencing; operating model enhancement support; cross-functional alignment
• Technical & Functional: Process mapping and workflow engineering; platform governance and system requirements definition; data governance and KPI design; risk and control integration; regulatory requirement translation into system logic; automation and AI enablement strategy
• Analytical: Ability to identify structural inefficiencies and root causes; strong quantitative and data interpretation capability; business case modeling and cost-benefit analysis; systems thinking across multi-regulatory environment
• Leadership & Influence: ability to work cross-functionally across compliance, legal, technology, and business teams; clear executive communication and structured presentation skills; ability to operate in ambiguous, evolving regulatory environments; strong stakeholder management and prioritization capability
• Team & People Development: Talent development and coaching; delegation with accountability; performance management; capability building in technical teams; constructive feedback and succession planning

Education:

Bachelor's degree in international studies, political science, public policy, economics, business administration, sustainability, supply chain management, information systems, or related field; advanced degree preferred

This position is an on-site role requiring a minimum of four days per week in the office, with Glendale, CA as the preferred location; other U.S. locations with Disney offices may be considered on a case-by-case basis for exceptionally qualified candidates.

The hiring range for this position in California is $126,800.00 - $170,000.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.