PACS Administrator

Description

Summary: The PACS Administrator is responsible for the administration, support, optimization and life cycle management of enterprise imaging applications and infrastructure, including Picture Archiving and Communication Systems (PACS), Vendor Neutral Archive (VNA), DICOM and HL7 integrations, image exchange platforms and advanced post-processing applications. The resource will serves as the technical expert for enterprise imaging workflows, ensuring the availability, performance, security and interoperability of imaging systems across the organization.

Responsibilities:

-- Implementation: Evaluate project requests associated with the field of expertise and supported systems supported, conduct current state assessments, gather and define requirements, provide future state designs and perform application build activities. Manage implementation teams in the planning, design, development, testing (unit, application and integrated) and deployment of projects, as well as contributing to the development of associated training curriculum/program, post-implementation documentation and production support services. Ensure the system designs support corporate policies and federal legislation where applicable. Work with client departments to ensure solutions to complex business issues are an appropriate fit organizationwide.

-- Project Management: Prepare detailed project plans. Manage the application team on adhering to project schedules and timelines and completing projects within the schedule and budget requirements. Identify and escalate issues to the appropriate sponsor group, steering committee or other governing body to ensure successful implementations (on time, on budget and within scope). Facilitate change request processes in relation to assigned projects. Prepare supporting documentation and present initial project requests and change requests to the appropriate change advisory subgroups. Provide weekly status updates on assigned projects. Work with management to coordinate necessary support with the Project Management Office (PMO) as needed.

-- Maintenance/Support/Troubleshooting: Monitor, acknowledge and resolve ServiceNow tickets as assigned. Coordinate software and hardware patches, service packs and version upgrades with client departments and System Administrators. Create and maintain documentation for system procedures.

-- Administrative: Log hours for project related work in the project portfolio management system (ServiceNow) on a weekly basis. Utilize ALM Quality Center system for developing test cases and scripts, monitoring test execution and creating documentation as required for production change control approval. Attend General Information Services (GIS) meetings, weekly Business Application Services team meetings, application team meetings when appropriate and other meetings as needed.

-- Production Support/Maintenance: Provide on-call support (calendar defined by the specific group or application suite). Ensure the integrity, integration and stability of the production system. Formulate the system scope and objectives to develop or modify complex system designs. Follow the daily checklist for servers, services, log files, backups, scheduled SQL jobs, scheduled tasks, CPU usage, monitor space, transaction logs, etc. Provide interface maintenance and support. Ensure the coordination and documentation of hardware and software support and upgrades (SQL, Citrix servers, VMware, desktops, network, telecommunications, SAN storage, Internet applications, remote end users). Work closely with information technology (IT) resources during upgrades and issue resolution. Provide troubleshooting on application, process and technical issues. Identify required resources and coordinate all efforts until issues are resolved. Create documentation as needed. Coordinate and complete tasks during unplanned downtimes, including system maintenance. Support the training of Information Systems (IS) staff members and end users as needed. Manage and coordinate communication, including notifications on both scheduled and unscheduled downtimes to application teams and departmental super users and key stakeholders, vendor communication and staff communication. Provide daily communication to key business process owners and departmental system support staff members. Explain technical and software concepts to non-IS staff members. Stay current with new application functionality and enhancements. Consult vendor support sites, discussion forums and other sources to identify leading practices for issue resolution. Utilize vendor support sites to log issues for resolution assistance; coordinate with the Group Manager, System Administrators and client departments to implement recommended solutions. Perform other duties as assigned.

-- Project Assignments: Design, develop and manage an implementation approach through the use of standard project management tools, such as work plans, change management tools and issue tracking. Analyze end user issues and determine and recommend optimum resolution based on system capabilities and end users' needs. Consult vendor support sites, discussion forums, and other sources to identify leading practices for system implementations. Consult with the department on enhancements to ensure integration with the existing environment. Participate in design, build, test, troubleshooting and conversion activities. Assume Project Lead responsibilities. Plan, direct, develop and coordinate the detailed process flow, design, implementation, performance management and documentation of software and hardware implementations. Coordinate and consult with end user departments to determine activities and business functions of the respective departments. Determine requirements for system software, hardware, interfaces and application integrations. Develop project plans with system specifications based on the defined requirements. Formulate and/or define project scopes and system objectives through the research of internal, external and independent sources. Serve as a Technical Lead to plan, coordinate and develop a comprehensive implementation plan for the specific aspects and components of project integrations. Develop project plans, including the definition and assignment of project tasks to team members. Establish timelines and project milestones. Monitor progress to ensure compliance with project requirements. Report project status and updates to management and/or the PMO. Serve as a Lead for technical, programming, support, vendor and end user staff members to determine system and resource requirements, utilization, installations, implementations and communication plans. Implement complex software, hardware, interfaces and upgrades within a multiple user, networked and integrated computer environment. Coordinate and manage system monitoring and performance enhancement activities to ensure optimal system performance and standards. Establish service level agreement metrics for the supported systems based on identified objectives in order to satisfy quality standards. Provide application expertise during planning and design. Develop and maintain test plans and scripts in ALM Quality Center. Work closely with management to coordinate vendor resources. Coordinate departmental testing efforts and regularly communicate with clients. Mentor and assist other System Analysts with more complex and difficult tasks. Identify and document current and future state analysis. Coordinate and document hardware and software implementations. Perform other duties as assigned.

Required Skills:

-- 7+ years of PACS/DICOM/VNA experience (preferably Sectra).

-- Project management experience.

-- Bachelor's degree or equivalent experience.

Preferred Skills:

-- Certified Imaging Informatics Professional (CIIP) from the American Board of Imaging Informatics (ABII). If a candidate does not currently possess the CIIP certification, he/she must be willing to obtain the certification within the first 90 days of employment.

Onsite Requirements:

The PACS Administrator will primarily work remotely but will be required to be onsite one day a month.

Job Type & Location

This is a Permanent position based out of Dallas, TX.

Pay and Benefits

The pay range for this position is $135000.00 - $140000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Permanent position based out of Dallas, TX.

Application Deadline

This position is anticipated to close on Oct 28, 2026.

Workplace Type

This is a hybrid position in Dallas,TX.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.