Maintenance Supervisor, Multifamily

Maintenance Supervisor, Multifamily

The Maintenance Supervisor provides maintenance support and is accountable for delivering on our commitments to our residents. This includes quality move-in, resident satisfaction, quality and timely service and personal attention to our residents. The Maintenance Supervisor responds to our resident's service request and is instrumental in helping Cushman and Wakefield deliver superior customer service to our residents.

Essential Job Duties:

• Prepares all market-ready apartments, which may include painting, carpet cleaning/repair, general repairs, and housekeeping to ensure a quality product to our residents.
• Completes resident service request in a timely manner.
• Has knowledge of various maintenance functions including and not limited to plumbing, pool maintenance, air conditioning, heating, general carpentry skills, appliance, electrical, painting, caulking, snow removal, scheduling, and life safety issues.
• Maintains grounds, pools/hot tubs, common areas, and dog parks to keep them clean, free of trash, debris, and other safety issues.
• Performs on-call emergency procedures as required.
• Reports any maintenance issues that affect the budget such as life safety, vacant repairs, property damages, and common area needs to the manager.
• Schedules and performs preventative maintenance and records such activities.
• Is knowledgeable of state, local, and federal housing laws, codes, policies, and systems regarding maintenance.
• Attends and participates in training programs as required by Cushman & Wakefield and local city and state jurisdictions.
• Provide superior customer service and represent the company in a professional manner at all times.

Competencies:

• Must be able to work any shift Sunday-Saturday to support the company's business needs.
• Knowledge of safe use of cleaning agents and equipment used to perform job duties
• Ability to add, subtract, multiply, and divide in all units of measure, whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
• Must possess a valid Driver's License.
• CPO if required by city or state.
• EPA 608 - Minimum of Type II
• Follow all Cushman & Wakefield safety policies and procedures

Important Education:

• High School Diploma, GED, Trade, Technical, or Vocational school

Important Experience:

• 3 + years of related experience
• EPA 608 Minimum Type II, or CPO, or local city required certificate

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 10 % of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 100 pounds occasionally, and/or up to 100 pounds frequently, and/or up to 100 pounds of force constantly to lift, carry, push, pull, or move objects.

Other Duties:

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.