Business Operations Manager I

Business Operations Manager I Portland, OR | Renton, WA | Boise, ID | Salt Lake City, UT | Fargo, ND (Hybrid, 3X a week in office) Build a Career with Purpose Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For Every day, Cambia's dedicated team lives our mission to make health care easier and lives better. As a Business Operations Manager I on the Data and Technology Solutions team, you'll partner with senior leaders to drive strategic initiatives, elevate operational performance, and deliver meaningful insights that shape how DTS leads and operates. This role goes beyond coordination — it requires a seasoned professional who can lead complex, ambiguous work across a broad range of domains including advanced data analysis, process improvement, strategy development, program management, and executive communications. You will serve as a trusted advisor and thought partner to senior leadership, using data and business acumen to influence decisions, surface new opportunities, and drive outcomes that matter. Do you thrive on solving hard, complex problems with data and creativity? Do you bring both analytical rigor and executive presence to the table? Do you lead through influence, build trust across organizational boundaries, and deliver results in a fast-moving environment? Then this role may be the perfect fit. What You Bring to Cambia Qualifications Bachelor's degree in Business Administration, Operations Research, Computer Science, or a related field 8+ years of experience in business operations, data analysis, or a related field, or equivalent combination of education and experience Demonstrated experience leading large-scale operational initiatives and process improvement efforts within a complex organization Skills and Attributes Expert analytical and problem-solving skills, with the ability to interpret complex data and translate findings into actionable strategy Proficiency in advanced data analysis tools such as Python, R, or machine learning Strong business acumen with a deep understanding of organizational goals and how to align solutions to expected outcomes Proven ability to develop meaningful dashboards and executive-level presentations that inform and influence business strategy Creative problem-solver who is comfortable with ambiguity and confident taking action with limited information Demonstrated curiosity and drive to tackle hard business problems using data and analytics to develop practical, impactful solutions Excellent communication, presentation, and collaboration skills across diverse audiences — including senior and executive leadership Ability to work independently, manage multiple large-scale projects simultaneously, and drive results across teams without formal authority Strong project management and organizational skills with the ability to lead and implement ideas in a rapidly changing environment What You Will Do at Cambia Strategic Leadership & Process Improvement Collaborate with senior leadership to identify areas for process improvement and develop scalable, data-driven solutions Lead large-scale operational initiatives from concept through implementation, ensuring alignment with DTS and enterprise strategy Design and implement process improvements that measurably increase efficiency and productivity across the organization Use a thorough understanding of business objectives to influence solutions that produce new insights and opportunities Advanced Analytics & Executive Insights Provide higher-level analysis and data interpretation in support of strategy development, program implementation, and performance evaluation Develop and maintain meaningful dashboards, scorecards, and presentations that use data to inform and influence business activities at all levels, including senior leadership Support Enterprise Risk Management (ERM) for DTS-owned risks, including tracking quarterly mitigation activities and maintaining documentation and dashboards Provide Internal Audit (IA) coordination and follow-up, tracking findings and remediation actions with timely leader awareness Run-the-Business Enablement Lead and support DTS operating rhythms and recurring leadership forums, ensuring structure, visibility, and follow-through Maintain and evolve operational dashboards, trackers, and scorecards to provide leadership with real-time visibility into performance and priorities Ensure SharePoint sites and operational content remain current, accurate, and strategically organized Support Business Continuity Planning (BCP) activities in partnership with BC/DR teams Chief-of-Staff & Senior Leadership Support Collect, update, and track quarterly goals and key initiatives, providing analysis and recommendations to leadership Lead leadership and staff meeting agendas, facilitation, and follow-up — driving accountability and momentum Provide onsite facilitation support for all-hands events and strategic planning sessions Execute change management, communications, and project work as directed by DTS leadership Support weekly management updates, consolidated intake, simplification efforts, and organizational surveys Talent, Engagement & Community Enablement Coordinate and help shape talent development and recruiting initiatives, including internships and co-op programs Support technology community partnerships, conferences, and sponsorships Coordinate learning and engagement programs such as TechConnect Deep Dives Track and support annual compliance and training activities Pay ranges vary based on the candidate's work location. The expected hiring range depends on skills, experience, education, and training; relevant licensure / certifications; and performance history. Oregon, Washington, Utah, and Idaho: The expected hiring range is $111,350-150,650, the full salary range is $104,000-171,000 and the bonus target is 15%. North Dakota: The expected hiring range is $101,834-137,801 and the full salary range is $90,436-149,220. About Cambia Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through. Why Join the Cambia Team? At Cambia, you can: Work alongside diverse teams building cutting-edge solutions to transform health care. Earn a competitive salary and enjoy generous benefits while doing work that changes lives. Grow your career with a company committed to helping you succeed. Give back to your community by participating in Cambia-supported outreach programs. Connect with colleagues who share similar interests and backgrounds through our employee resource groups. We believe a career at Cambia is more than just a paycheck – and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more. In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. Annual employer contribution to a health savings account. Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). Award-winning wellness programs that reward you for participation. Employee Assistance Fund for those in need. Commute and parking benefits. Learn more about our benefits. We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb. We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required. If you need accommodation for any part of the application process because of a medical condition or disability, please email View email address on click.appcast.io. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy. Everyone is a health care consumer deserving of a simpler, more personalized experience. Cambia is transforming the health care system to revolve around people. For over 100 years we’ve designed people-first health solutions rooted in the nation’s first health plan, a loggers’ wage pool established in the Pacific Northwest. Today that pioneering spirit aligns our family of over 20 companies, including 4 not-for-profit BlueCross and BlueShield licensed health plans serving over 3 million Americans. Cambia blends data science with a compassionate human perspective to anticipate people’s needs, and empower them to make smarter health care choices. Interested in driving accessibility, affordability and quality health care for real people? Apply to any of our open jobs or join the Twitter conversation @Cambia. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.