Solutions Manager - Lighting

Solutions Manager - Lighting

The Solutions Manager Lighting leads the Projects Team and is accountable for end-to-end execution of lighting projects from startup through closeout. The role owns project administration including quoting support, scheduling, submittals, order entry & expediting, billing accuracy, and closeout documentation. The role serves as the primary coordination point between the VP Projects and Services, Sales, vendors, and customers to keep commitments on track, resolve issues quickly, and ensure timely, profitable, and accurate delivery.

Manage incoming quote requests and quote execution. Prepare submittals for customer and engineering review. Create sales documents, purchase orders and tracking log Track delivery dates and coordinate timely delivery to job sites. Create and execute project work plans and revise as appropriate. Manage day‐to‐day operational aspects of a project and scope. Review deliverables prepared by team before passing to client. Manage project budget. Understand OSD pricing model and billing procedures. Performs order entry and checks the status to confirm lead times and availability. Coordinate shipments of material to meet customer schedules and time constraints. Confirms that all billing is handled correctly. Process returns and credits, and handle all damages, incorrect material, and errors in coordination with vendors. Coordinates with the warehouse to manage stored materials for a project and arranges delivery of these materials. Resolve and/or escalate issues in a timely fashion. Perform any other duties assigned that contribute to customer service, profitability, and company success. Recruiting, training, and developing talent to meet growth goals. Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel. Handles difficulties with customers and co-workers with diplomacy and seeks assistance when needed.

This position has supervisory responsibility, which includes but is not limited to timekeeping responsibilities, reviews, disciplinary responsibilities, and succession planning. Team performance reporting is necessary.

Location: This role is based in San Leandro, CA Work hours : 8:00am – 5:00pm Salary Range: This is an exempt position that pays $134,200 - $163,266 annually. This salary range reflects figures based on the primary location, within California. The actual range for the role may differ based on the location of the role.

What We Offer You We offer great family-friendly benefits to full-time associates: Healthcare plans Dental & vision Paid time off Paid parental leave 401(k) retirement savings with company match Professional and personal development programs Opportunity to become a shareholder Employer-paid short- and long-term disability Employer-paid life insurance for spouse and dependents Robust wellness program Gym reimbursement Employee Referral Program Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.