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- ...Solution Architect 8+ years of overall experience as a Solution Architect or Lead 3+ years of experience implementing Cloud Contact Center Solutions, SIP, IVR, Chat or SMS. Experience with broad set of Azure / GCP cloud services Experience in enterprise standards...Suggested
Software Technology Inc
Washington DC20 hours ago - ...Job Description Job Description Solutions Architect – Amazon Connect Focus: Cloud Contact Centers | Amazon Connect Implementations Location: Remote (US-based preferred) Employment Type: Full-time (flexible) About the Role We are seeking an experienced...SuggestedFull timeRemote workFlexible hours
Globenet Consulting Corp
Lynnwood, WA3 days ago - ...Job Title: Solutions Architect – Amazon Connect Focus: Cloud Contact Centers | Amazon Connect Implementations Location: Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the Role We are looking for an experienced Solutions...SuggestedFull timeContract workRemote workFlexible hours
Chateck
Bellevue, WA2 days ago - ...Description: Job Description: Lead solution development and architectures for enterprise-scale Contact Center transformation leveraging CCaaS platforms (Genesys... ...Cloud CX, Amazon Connect, NICE CXone, Five9). Architect omnichannel journeys, IVA/Conversational AI,...SuggestedFlexible hours
TEPHRA
Land O Lakes, FL2 days ago $176.6k - $239k
...expertise and scale needed to build innovative solutions for their most complex challenges.... ...hands-on, customer-obsessed Solutions Architect to accelerate customer adoption of... ...models (via Amazon Bedrock) for their contact center use cases, balancing latency, accuracy,...SuggestedLocal areaFlexible hoursAmazon
Denver, CO1 day ago- ...establishes architectural standards, designs scalable and resilient solutions, and ensures alignment between business strategy, contact center operations, and cloud-native technologies. The Architect partners with executive stakeholders, engineering teams, and vendors...Suggested
Insight Global
Miramar, FL3 days ago $150k - $162k
...expected Scroll down to read the complete job description. Job Description Experience: 10 to 15 Years Role: Contact Center Solution Architect (CCaaS) Preferred Platform: NICE CXone Role Summary We are looking for a senior CCaaS Solution Architect...SuggestedFull timeLocal areaCapgemini
Cincinnati, OH20 hours ago- ...Role Healthcare Solution AI Architect with Contact Center & Conversational AI Experience Location Minneapolis, MN (Hybrid) Type of Hire Contract Required Qualifications: Bachelor's degree in computer science, IT, Computer Engineering, or...SuggestedContract workLocal area
E-Solutions
Minneapolis, MN3 days ago $138.6k - $187.5k
...The Solution Architect and Subject Matter Expert for the Retail vertical, owning end to end presales and solution strategy for proactive... ...directly with client executives, assess current state Retail contact center operations, design future ready AI led CX solutions, and...SuggestedTata Consultancy Services
Dallas, TX1 day ago- ...workflows. We are seeking a Senior SaaS Solutions Architect with strong project management... ...Act as the primary technical point of contact for clients throughout the project lifecycle... ...in customer support or contact center solutions, and with start‑up experience...SuggestedWork experience placementRemote workHome officeFlexible hours
Zingtree
Washington DC3 days ago - ...Principal Solutions Architect Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence... ...operate inside an existing one. Nice to have: Contact center / CCaaS experience with platforms like Genesys, Five9,...Suggested
Maven AGI
United States20 hours ago - ...JourneyTeam is hiring for a Senior Solution Architect to join our CRM practice! As a Solution Architect on the CRM team, you will play a... ...contribute to and support implementations involving Dynamics 365 Contact Center and related omnichannel capabilities, leveraging strong...SuggestedH1bWork at officeImmediate startFlexible hours
JourneyTEAM
Draper, UT2 days ago - ...Design and implement scalable AWS architectures for Voice and Contact Center solutions. Lead the development of cloud-based voice and messaging applications using Amazon. Collaborate with cross-functional teams to identify business requirements and develop...Suggested
Nlb Services
Atlanta, GA7 days ago $138.6k - $187.5k
...The Solution Architect and Subject Matter Expert for the Travel & Aviation vertical, owning end to end presales and solution strategy for... ...directly with airline executives, assess current state airline contact center and operations landscapes, design future ready AI led CX...SuggestedTata Consultancy Services
Dallas, TX3 days ago$138.6k - $187.5k
...The Solution Architect and Subject Matter Expert for the Healthcare vertical, owning end to end presales and solution strategy for proactive... ...with client executives, assess current state healthcare contact center operations, design future ready AI led CX solutions, and drive...SuggestedTata Consultancy Services
Dallas, TX1 day ago- ...specializing in revenue and services management solutions for the transportation industry. Our... ...JOB PROFILE : Solution Architect JOB LOCATION: Carrollton, TX JOB... ...strategies. Analyze and evaluate contact center technologies to identify areas for improvement...
VINCI Highways Mobility Solutions
Plano, TX3 days ago $206.5k - $279.5k
...Customer Success organization as a Principal Business Systems Solutions Architect within the highly talented Expert Network BSA team. This... ...to ensure customer service technologies (like CRM, contact center platforms, AI tools) are leveraged to improve processes and...Local areaShift workIntuit
Mountain View, CA12 hours ago- A leading cloud solutions firm is seeking a Solutions Architect - Amazon Connect to design and implement scalable contact center solutions. Ideal candidates will have extensive experience with Amazon Connect and its integrations. The role involves collaborating with technical...Remote work
Globenet Consulting Corp
Bellevue, WA20 hours ago - ...Location - Atlanta, GA - 3 days in office. Dynamics 365 Solutions lead/ Architect 1) Onsite (Atlanta) -Dynamics 365 Contact Center/Customer Service lead to partner with a non-technical Product Owner, work the backlog, and own day-to-day platform support...Work at office
E-Solutions
Atlanta, GA3 days ago - Contact Center Solution Architect (Chicago, IL) Responsibilities: 5+ years withConversational AI technology - Chatbots both messages/voice with proven experience delivering IVR, web chat, and AI-powered virtual assistant solutions. Experience integrating these chatbots...Contract work
- AWS Solution Architect job at Neuraflash. Remote. Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining... ...delivering that ROI Translate customer requirements into contact center design, leveraging best practices, and other AWS Services...Remote jobLocal area
- A leading technology company in Utah is seeking an AI Solutions Architect to enhance contact center solutions through prompt engineering and AI applications. The successful candidate will have expertise in generative AI and production software development, with proficiency...
- An established industry player is seeking a skilled Sr Contact Center Solutions Analyst to join their dynamic team. In this pivotal role, you will configure and deploy innovative contact center solutions, translating complex business requirements into effective technical...
- ...trusted by the world's most demanding contact centers. We help organizations transform customer... ...take us there. We are looking for a Solutions Consultant to join our revenue team and... ...trusted advisor and a hands-on solution architect. This is a high-impact, customer-facing...
- PTP, a fast-growing system integrator, seeks a Senior Solution Architect to lead client engagement and develop strategic CX solutions. Ideal candidates will have a strong background in IVR systems, exceptional presentation skills, and a commitment to excellence. This position...
- ...Role: Five9 Solution Architect (Strategic / Architect-Level) Location: Chicago, IL, United States Term: Contract Domain: Contact Center / CCaaS We are seeking experienced Five9 Solution Architects to join a highly strategic, high-visibility initiative....Contract workFlexible hours
Net2Source (N2S)
Chicago, IL1 day ago $176.6k - $239k
...expertise and scale needed to build innovative solutions for their most complex challenges.... ...? Do you have the business savvy, Contact Center background, and sales skills necessary... ...Connect team as a Specialist Solutions Architect! The Amazon Specialist and Partner Organization...Local areaWorldwideFlexible hoursAmazon
Austin, TX3 days ago- ...United States is seeking a Genesys Engineer for partial remote work in Charlotte, NC. This role involves solution architecture and consulting for complex contact center solutions. Ideal candidates will have a BS degree in Computer Science or a related field, along with...Remote work
360 IT Professionals
Charlotte, NC3 days ago $160k - $180k
...Authority, providing unique technology solutions and consulting services to our clients.... ...You'll Do As a Data Solutions Architect, you will own the end-to-end lifecycle... ...~ Familiarity with CCaaS, UCaaS, or contact center AI platforms (Genesys, Five9, Cisco, or...Live inWork at officeLocal areaImmediate startFlexible hoursTrace3
Irvine, CA3 days ago$110k - $150k
...Data & AI Solution Architect Cerium Networks is a leading technology solutions integrator and Managed Services Provider. We connect businesses... ...and collaboration tools. Our services also include contact center management, scalable data platforms for analytics and AI, and...Work at office1 day per weekCerium Networks
Billings, MT20 hours ago
