Senior Field Service Technician

Senior Field Service Technician

Xylem is looking for a Senior Field Service technician to report to our Arlington, TX facility and service our customers in the surrounding areas.

The Field Service Technician will be responsible for the installation, service, and maintenance of our water purification equipment, utilizing a company service vehicle, within our Light Industries Division. Equipment specific training will be provided. Willing to train the right person, but previous technical/mechanical/plumbing experience is especially encouraged.

This position has general day shift hours with overtime opportunities and a compensated on-call rotation with occasional afternoons/weekends.

Core Responsibilities and Tasks

• Creates and maintains safe working environment and cultures within the organization
• Takes care of company property
• Proactively trouble shoots systems for mechanical, electrical equipment conditions
• Anticipates and corrects safety issues – both company and customer owned equipment
• Direct interfacing with customers
• May be responsible for work in multiple systems, locations or customers
• Provides coaching

Position Requirements:

• HS diploma or equivalent
• Industry specific licenses preferred
• Ability to obtain TWIC card
• Ability to coach and train entry-level technicians
• 2-5 years technical experience including industrial or commercial process water experience
• Experience with Microsoft office including smart devices
• Must have customer service experience
• Demonstrates critical thinking and trouble shooting ability
• Able to operate company service vehicle safely
• Able to pass background check & pre-employment drug screen

Additional Details:

• Must be able to function in a team environment
• Usually works with minimal supervisor
• Works independently

TRAVEL REQUIREMENTS: 25% or less

The estimated salary range for this position is $27 to $33 an hour. Starting pay is dependent on multiple factors, such as skills, experience and work location. At Xylem, we offer a competitive compensation package with a generous benefits package, including Medical, Dental and Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.