Desktop Support Technician
A3 Solutions
About the Job Desktop Support Technician:
- Corry, PA.
- Contract-To-Hire .
- 100% onsite.
- No travel required.
- 8-5 Monday-Friday, no on call.
- Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
- Desktop and Network Support.
- Ability to set up, configure, and add all hardware.
- Assist Corporate Desk Side Support technicians with large IMACs.
- Documents, maintains, upgrades, or replaces hardware and software systems.
- Supports and maintains user account information including rights, security, and systems groups.
- Trains employees, identifies, analyzes, and repairs product failures, orders, and replaces parts as needed.
- Determines and recommends which products or services best fit the customers' needs.
- Imaging and image recovery.
- Experience doing break / fix repairs on desktops, laptops.
- Install / Re-install various software packages and updates.
- WiFi and VPN connections; Support of wireless devices.
- GREAT Customer Service skills.
Vacancy posted 1 day ago
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