Bilingual Community Outreach Specialist

Company: SFP Health Group Job title: Community Outreach Representative Division/Department: Marketing Reports to: Director of Marketing Job Summary SFP Health Group is currently seeking a driven and detail-oriented Community outreach representative to join our growing team. As a Community outreach representative, you will play a crucial role in executing dynamic marketing strategies that align with and fulfill our company's vision. The ideal candidate will possess a deep understanding of what drives customer behavior and will be able to effectively translate that understanding into innovative and impactful marketing initiatives. Essential Duties and Responsibilities Provide detailed information about the services offered at our medical centers, as well as the benefits of receiving care under SFP Health Group. Educate patients and new members about available medical services and diagnostic offerings. Promote the use of these services within the communities where marketing activities are conducted. Plan, organize, and execute monthly events at senior communities and the Wellness Activities Center to drive new member acquisitions (NMAs). Collaborate with cross-functional teams to ensure cohesive and effective marketing efforts. Ensure that all events are scheduled and documented on the Outlook calendar, including visit tours. Attend weekly department meetings. Travel long distances (approximately 30 to 50 miles) to attend events, meetings, and mixers. Establish and maintain strong relationships with agents from health insurance carriers to promote the clinic for potential new patients. Establish good relationships with clinic staff to support patient enrollment and ensure a seamless onboarding process for new patients. Follow up with leads via phone calls, emails, and text messages. Coordinate all event logistics, including setup of tents, tables, and promotional materials. Be available to work outdoors in various weather conditions. Deliver public presentations to partners and prospective members. Announce upcoming events using flyers designed by the company, with a minimum of five days' notice. Bring all necessary marketing materials to each event. Promptly notify the Marketing Supervisor of any delays or absences via telephone as the primary method of communication, with a follow-up email if further documentation or clarification is required. Maintain a clean and organized work environment, in accordance with company standards. Ensure that no family members, minors, friends, or unauthorized representatives are present at events. Pets are not permitted. Track and submit weekly reports on leads and new patients using the CRM System. Knowledge, Skills, and Abilities Strong understanding of marketing principles and customer behavior. Excellent written and verbal communication skills. Creative mindset with the ability to think strategically and innovatively. Qualifications High school diploma or equivalent. Proven experience as a Marketing Specialist or similar role. Strong understanding of marketing principles and customer behavior. Excellent written and verbal communication skills. Creative mindset with the ability to think strategically and innovatively. Strong organizational skills and attention to detail. Ability to work independently and as part of a team in a fast-paced environment. Physical & Mental Requirements Ability to stand or sit for extended periods of time. Ability to receive and comprehend instructions verbally and/or in writing. Ability to use logical reasoning for simple and complex problem solving. Occasionally requires exposure to communicable diseases or bodily fluids. Occasional travel for clinic activities may be required. The information listed above is not comprehensive of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. #J-18808-Ljbffr The Doctors Center