Patient Service Representative

Community Care Partners

Patient Service Representative - Putting the Care in Healthcare

Why You'll Love Working With Us

Join a supportive team that values your skills, growth, and a healthy team culture. We foster a positive patient-focused environment where you can thrive.

Benefits of working with our company include:

Competitive base compensation
Paid Time Off (PTO)
401(k) with employer match
Healthcare benefits including health (with FREE care at Community Care Partners), dental, vision, life, and disability
Annual salary increases
Opportunity for pay advances
Branded apparel
GreatWork Perks with discounts on travel, entertainment, and more

Key Responsibilities:

Greet and assist patients in a friendly, supportive manner
Check patients in for appointments and scan documents into charts
Assist with registration forms and distribute medical records
Collect and post copayments and outstanding balances; balance cash drawer daily
Inform patients of care costs and collect required fees
Assess walk-in traffic for potential emergencies
Communicate patient needs to clinical staff
Answer phones professionally and route calls appropriately
Maintain confidentiality of patient information
Keep reception and waiting areas clean and sanitized
Provide coverage for medical records and prior authorizations as needed
Perform other duties as assigned

Qualifications:

High school diploma or equivalent required
Minimum one (1) year of customer service experience
Strong communication and problem-solving skills
Ability to interact effectively with people from all backgrounds

Compensation: Pay is based on experience, skills, and internal equity and falls within an established range.

Community Care Partners is an Equal Opportunity Employer (EOE).

#PSR

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Vacancy posted 1 day ago

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